Responsibilities

• Prepare travel quotations and handle travel changes and cancellations.
• Handle day-to-day GDS ticketing and bookings on Galileo/Travel port.
• Ensure accurate documentation (visas, permits, insurance and contracts).
• Build and maintain strong supplier networks (hotels, airlines, guides, transport providers and other related networks).
• Maintain internal reporting systems, ensuring all bookings are accurately logged.
• Collaborate across teams and departments to deliver seamless client bookings.

Requirements

• Diploma in Tourism Management, Tours and Travel or its Equivalent.
• 2–3 years' hands-on GDS experience, specifically on Galileo/Travel port. (This is a firm requirement, as Galileo is the primary ticketing system.
• Customer-focused with a friendly, outgoing, and professional demeanor.
• Strong collaboration skills, with evidence of working effectively across teams and departments
• Excellent attention to detail and organizational skills

• Prepare travel quotations and handle travel changes and cancellations.
• Handle day-to-day GDS ticketing and bookings on Galileo/Travel port.
• Ensure accurate documentation (visas, permits, insurance and contracts).
• Build and maintain strong supplier networks (hotels, airlines, guides, transport providers and other related networks).
• Maintain internal reporting systems, ensuring all bookings are accurately logged.
• Collaborate across teams and departments to deliver seamless client bookings.

• GDS experience (Galileo/Travel port)
• Customer service
• Attention to detail
• Organizational skills
• Collaboration skills

• Diploma in Tourism Management, Tours and Travel or its Equivalent.