Background information about the job or company (e.g., role context, company overview)

Shoor Safaris Kenya is a leading tour operator in Kenya, specializing in tailor-made safari experiences. We are passionate about showcasing the beauty and diversity of Kenya to travelers from around the world.

Responsibilities or duties

As a Travel Consultant, you will be responsible for:

• Assisting clients in planning and booking their safari holidays.
• Providing expert advice on destinations, accommodations, and activities.
• Creating customized itineraries to meet client needs and preferences.
• Handling inquiries via phone, email, and in-person.
• Managing bookings, reservations, and payments.
• Ensuring client satisfaction throughout their travel experience.

Qualifications or requirements (e.g., education, skills)

The ideal candidate will possess:

• Excellent communication and interpersonal skills.
• Strong sales and customer service abilities.
• Proficiency in Microsoft Office Suite.
• Knowledge of Kenya's tourism products and destinations.
• Ability to work independently and as part of a team.

Experience needed

Previous experience in the travel industry or a customer-facing role is an advantage.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

We offer a competitive salary, a dynamic work environment, and opportunities for professional growth.

• Assisting clients in planning and booking their safari holidays.
• Providing expert advice on destinations, accommodations, and activities.
• Creating customized itineraries to meet client needs and preferences.
• Handling inquiries via phone, email, and in-person.
• Managing bookings, reservations, and payments.
• Ensuring client satisfaction throughout their travel experience.

• Excellent communication and interpersonal skills.
• Strong sales and customer service abilities.
• Proficiency in Microsoft Office Suite.
• Knowledge of Kenya's tourism products and destinations.
• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.
• Strong sales and customer service abilities.
• Proficiency in Microsoft Office Suite.
• Knowledge of Kenya's tourism products and destinations.
• Ability to work independently and as part of a team.