About the Role

As a Zone Supervisor, you are directly responsible for sales in your retail zone. You will play a key role in understanding the needs of our customers and help shape the future of businesses across all channels and use technology to connect with customers. You will develop an execution strategy for your assigned market and work both individually, and with your Sales team and to prospect, qualify, develop, and close new customer opportunities.

Key Responsibilities

• Achieve sales, repayment and impact targets for your zone.
• Manage multiple channel performance through the entire business cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary contact for all zonal performance.
• Provide technical support and training to Duka Assistants and Field Agents by setting up and facilitating weekly meetings.
• Define and manage task planning for Duka Assistants and Tupande Agents
• Oversee the management of the tree nursery in the zone with a dotted reporting line to the Tree Advisor
• Oversee and execute inventory ordering, data entry and merchandising.
• Oversee the control environment at the Duka
• Actively build your teams through hiring, training and performance management
• Supporting planning and implementation of promotion programs for your zone.
• Assist customers in understanding their needs, articulate key differentiators and typical customer buying journeys, and generally display a passion for our program.
• Support your team to create sales opportunities for customers

Qualifications

• Degree or Diploma in any related field
• 3+ years of experience in a sales, partner or channel manager role
• Demonstrated ability to work towards strategic goals consistently
• Knowledge in Data analysis and inventory management
• Knowledgeable in Google Sheets or MS Excel
• Work in a team
• Effective strategic and analytical thinking skills

• Achieve sales, repayment and impact targets for your zone.
• Manage multiple channel performance through the entire business cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary contact for all zonal performance.
• Provide technical support and training to Duka Assistants and Field Agents by setting up and facilitating weekly meetings.
• Define and manage task planning for Duka Assistants and Tupande Agents
• Oversee the management of the tree nursery in the zone with a dotted reporting line to the Tree Advisor
• Oversee and execute inventory ordering, data entry and merchandising.
• Oversee the control environment at the Duka
• Actively build your teams through hiring, training and performance management
• Supporting planning and implementation of promotion programs for your zone.
• Assist customers in understanding their needs, articulate key differentiators and typical customer buying journeys, and generally display a passion for our program.
• Support your team to create sales opportunities for customers

• Data analysis
• Inventory management
• Google Sheets or MS Excel
• Teamwork
• Strategic and analytical thinking

• Degree or Diploma in any related field
• 3+ years of experience in a sales, partner or channel manager role
• Demonstrated ability to work towards strategic goals consistently