Summary
Date Posted: Saturday, July 16, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job description
The Underwriting Officer plays a key role in co-ordination of staff and ensuring the section’s business objectives for premium debiting & collection, customer service & retention, automation of business, compliance and personal growth are achieved.

Key responsibilities:
To ensure the Company’s Group Risk portfolio is efficiently serviced through effective staff co-ordination and performance of the following activities:

Records Maintenance:
• Keep an up to date renewal and premium status report for group schemes allocated for servicing.
• Maintain up to date legal document files i.e. policy document and endorsements copies
• Maintain an up to date work position report
• Ensure prompt filing of all documents and correspondences

Scheme Servicing:
• Preparation of claims experience data 75 days to renewal date.
• Process and dispatch renewal invitation promptly upon receipt of renewal terms.
• Follow up the renewal data to ensure prompt debiting of the accounts and collection of premium.
• Implement the agreed renewal terms and underwriting terms to ensure that the Company exposure on group risk business is correctly maintained.
• Prompt update of scheme members’ benefits and premium, upon compliance with medicals and midyear salary adjustments.
• Send the acceptance terms to clients upon receipt from underwriting
• Ensure prompt issuance of endorsements in respect renewals, riders and change of scheme name, anniversary etc.
• Monitor the scheme members register and promptly update all movements in and out of the schemes in order to maintain accurate list of members and reconciled premium statements
• Integrate the scheme members where all necessary information is available and follow up the outstanding details in order to achieve full integration. A report for integration status of each scheme should be maintained.

Tracking and timely collection of premium:
• Prompt follow up of deposit/debited premium through monthly reminders.
• Send premium reconciliation statements with debit balances to clients monthly.
• Co-ordinate the collation, update and dispatch of the monthly outstanding premium statements for group risk business

Commission settlement:
• Co-ordinate processing and settlement of commission due to Brokers/Agents upon receipt of the premium.
• Reconcile the commission statements monthly and pay any commission due subject to fulfillment of the registration requirement

Compliance and Returns:
• Filing as per deadline dates

Computerization:
• Identify and report system gaps through emails to helpdesk.
• Testing the solutions suggested by the system developers before implementation

Requirements
• Bachelor Degree in business related field from a reputable university.
• Professional qualification(s) in insurance e.g. ACII, FCII or equivalent would be an added advantage
• Three (3) to five (5) years’ post qualification experience
• Strong analytical and fact-based decision-making skills.
• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
• Strategic thinking and problem-solving skills.
• Analytical and creative thinking skills.
• Project management skills.
• Strong persuasion and negotiation skills.
• Strong business acumen / business orientation.
• Good customer relationship management skills (internal and external customers)


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Method of Application
• Interested and qualified? Go to ICEA Lion Group on icealion.co.ke to apply

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