Background information about the job or company (e.g., role context, company overview)

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limited (MICK) after a successful merger between Crusader Plc (1974) and Kenya Commercial Insurance Corporation.

Responsibilities or duties

Overall Responsibility:

Responsible for meeting Retail Business and SMEs revenue targets, both new and renewal business from intermediaries and introducing the company’s product to intermediaries and partners.

Key Responsibilities:

• Drive growth of the respective Business Unit by meeting the revenue targets for both new and renewal Retail business (SME and Family/Individual healthcare products)
• Introducing the company’s products and services to new and existing intermediaries and recruitment of new intermediaries as per the set targets.
• Establish and maintain strong business relationships with potential intermediaries and partner to promote growth of business and meet revenue targets.
• Identify new opportunities for growth in SMEs and Individual/Family Healthcare Products in order to drive sales.
• Coordinate the training of intermediaries on products and processes for the Retail Business.
• Co-ordinate any marketing campaigns to prospective customers
• Ensure achievement of customer expectations in liaison with the relevant sections of the business
• Ensure compliance to all insurance regulations and company’s policies and procedures while distributing the company’s products and services
• Ensure timely payment of premium in line with the company’s credit policy
• Provide market feedback to the Healthcare Operations Departments to ensure quality service delivery and profitable growth.
• Conduct regular market analysis to identify changing trends, competitive landscape, and opportunities for growth
• Handle all queries and issues from intermediaries and clients regarding company products and processes.
• Any other duties assigned by management from time to time

Qualifications or requirements (e.g., education, skills)

Knowledge, Skills & Experience

• At least 2 years’ experience in insurance sales especially in healthcare.
• Strong understanding of the healthcare insurance products and sales
• Excellent communication, negotiation, and presentation skills
• Strong interpersonal skills and ability to build and maintain relationships.
• High level of motivation and a results-oriented mindset.
• High level of integrity and ethical standards.
• Customer Focus

Academic and Professional Qualifications required

• Bachelor’s degree in Insurance, Marketing or a related field.
• Certificate of Insurance (COP) or good progress in AIIK/ACII qualification

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

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• Drive growth of the respective Business Unit by meeting the revenue targets for both new and renewal Retail business (SME and Family/Individual healthcare products)
• Introducing the company’s products and services to new and existing intermediaries and recruitment of new intermediaries as per the set targets.
• Establish and maintain strong business relationships with potential intermediaries and partner to promote growth of business and meet revenue targets.
• Identify new opportunities for growth in SMEs and Individual/Family Healthcare Products in order to drive sales.
• Coordinate the training of intermediaries on products and processes for the Retail Business.
• Co-ordinate any marketing campaigns to prospective customers
• Ensure achievement of customer expectations in liaison with the relevant sections of the business
• Ensure compliance to all insurance regulations and company’s policies and procedures while distributing the company’s products and services
• Ensure timely payment of premium in line with the company’s credit policy
• Provide market feedback to the Healthcare Operations Departments to ensure quality service delivery and profitable growth.
• Conduct regular market analysis to identify changing trends, competitive landscape, and opportunities for growth
• Handle all queries and issues from intermediaries and clients regarding company products and processes.
• Any other duties assigned by management from time to time

• At least 2 years’ experience in insurance sales especially in healthcare.
• Strong understanding of the healthcare insurance products and sales
• Excellent communication, negotiation, and presentation skills
• Strong interpersonal skills and ability to build and maintain relationships.
• High level of motivation and a results-oriented mindset.
• High level of integrity and ethical standards.
• Customer Focus

• Bachelor’s degree in Insurance, Marketing or a related field.
• Certificate of Insurance (COP) or good progress in AIIK/ACII qualification