Background information about the job or company (e.g., role context, company overview)

Absa Bank is a leading financial institution committed to driving economic growth and empowering communities across Africa. We are seeking dynamic and customer-focused individuals to join our team as Universal / SME Bankers in the Nairobi Region.

Responsibilities or duties

As a Universal / SME Banker, you will be responsible for:

• Managing a portfolio of retail and SME clients, understanding their financial needs and providing tailored solutions.
• Promoting and selling a range of banking products and services, including loans, deposits, and transactional accounts.
• Building and maintaining strong relationships with clients, ensuring high levels of customer satisfaction.
• Conducting financial needs analysis and providing expert advice to clients.
• Identifying and pursuing new business opportunities within the SME sector.
• Ensuring compliance with all bank policies and regulatory requirements.

Qualifications or requirements (e.g., education, skills)

The ideal candidate will possess:

• A Bachelor's degree in Business, Finance, Economics, or a related field.
• Proven experience in banking, with a focus on retail and SME clients.
• Excellent sales, negotiation, and relationship management skills.
• Strong understanding of financial products and services.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Experience needed

A minimum of 2 years of relevant banking experience is required.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

This is an exciting opportunity to join a reputable financial institution and contribute to its continued success. We offer a competitive remuneration package and opportunities for professional development.

• Managing a portfolio of retail and SME clients, understanding their financial needs and providing tailored solutions.
• Promoting and selling a range of banking products and services, including loans, deposits, and transactional accounts.
• Building and maintaining strong relationships with clients, ensuring high levels of customer satisfaction.
• Conducting financial needs analysis and providing expert advice to clients.
• Identifying and pursuing new business opportunities within the SME sector.
• Ensuring compliance with all bank policies and regulatory requirements.

• Excellent sales, negotiation, and relationship management skills.
• Strong understanding of financial products and services.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

• A Bachelor's degree in Business, Finance, Economics, or a related field.
• Proven experience in banking, with a focus on retail and SME clients.