The Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve our mission of conserving biodiversity and ensuring sustainable livelihoods. Through creative, pragmatic collaboration, we aim to rebalance the planet by building strong forests and healthy communities around the world.

POSITION SUMMARY:

As a UX Engineer, you will be expected to visualize business processes into customer journeys, that are transformed into wireframes, prototypes and hifi designs for development by the engineering teams. You will also be expected to provide mockups to enable clarification of requirements and business expectations. All this should be delivered in standard UX design tools and frameworks.

The User Experience (UX) Engineer will report to the Senior Manager, Product Architecture (Kenya).

WHAT YOU WILL DO:

• Champion a customer-centric approach to design and development, advocating for user/customer engagement and empathy
• Ensure adoption of leading UX practices and UX processes
• Develop Graphical User Interface (GUI) for multiple applications-based customer journeys and business processes
• Develop customer journeys to inform UX strategies for different solutions
• Develop and validate different artefacts related to UX such: wire frames, screen flows
• Perform user research through qualitative enquiry, quantitative data analysis and user testing to capture user goals, needs and expectations
• Collaborate with important team members on the identification of UX opportunities and UX gaps in existing solutions
• Collaborate with Architects, Product Owners and Developers to implement designed solutions.

WHAT YOU BRING:

• At least 3 years' experience in UX design in a busy software development organization/team
• Experience with UX for mobile (Android & Apple) applications and web platforms
• Visual, interaction, UX design and prototyping background
• Relevant experience in User Flows, Journey Mapping and conducting collaborative workshops
• Experience with at least one UX design and prototyping tool (Sketch, Figma, Adobe XD)
• Experience with user stories, personas, customer journey mapping or service blueprints
• Experience working with Agile Frameworks e.g. Scrum or SAFE.
• Fluency in English, both written and oral.
• Experience in use of project management tools such as Jira, Microsoft Projects

BENEFITS OF WORKING AT THE RAINFOREST ALLIANCE:

• Enjoy opportunities for professional growth and career development.
• Benefit from remote working flexibility and flexible hybrid working environment.
• Receive a competitive salary package.
• A favourable time‑off policy, including annual leave.
• Prioritize your wellbeing. Initiative include:
  • Employee assistance programs
  • Wellbeing activities
  • Sabbatical opportunities.

• Champion a customer-centric approach to design and development, advocating for user/customer engagement and empathy
• Ensure adoption of leading UX practices and UX processes
• Develop Graphical User Interface (GUI) for multiple applications-based customer journeys and business processes
• Develop customer journeys to inform UX strategies for different solutions
• Develop and validate different artefacts related to UX such: wire frames, screen flows
• Perform user research through qualitative enquiry, quantitative data analysis and user testing to capture user goals, needs and expectations
• Collaborate with important team members on the identification of UX opportunities and UX gaps in existing solutions
• Collaborate with Architects, Product Owners and Developers to implement designed solutions.

• UX design
• Mobile (Android & Apple) applications and web platforms UX
• Visual, interaction, UX design and prototyping
• User Flows, Journey Mapping
• UX design and prototyping tools (Sketch, Figma, Adobe XD)
• User stories, personas, customer journey mapping or service blueprints
• Agile Frameworks (Scrum or SAFE)
• English (written and oral)
• Project management tools (Jira, Microsoft Projects)

• BA/BSc/HND
• At least 3 years' experience in UX design in a busy software development organization/team
• Experience with UX for mobile (Android & Apple) applications and web platforms
• Visual, interaction, UX design and prototyping background
• Relevant experience in User Flows, Journey Mapping and conducting collaborative workshops
• Experience with at least one UX design and prototyping tool (Sketch, Figma, Adobe XD)
• Experience with user stories, personas, customer journey mapping or service blueprints
• Experience working with Agile Frameworks e.g. Scrum or SAFE.
• Fluency in English, both written and oral.
• Experience in use of project management tools such as Jira, Microsoft Projects