Background

The company is establishing a new business line offering public, independent vehicle valuation services. To support this strategic expansion, we are seeking an experienced and highly competent professional to set up, lead, and manage the Vehicle Valuation function.

The role holder will be responsible for ensuring accurate, compliant, independent, and timely motor vehicle valuations, while providing leadership to a team of approximately 15 technicians with prior valuation experience.

Key Responsibilities

• Establish and operationalize the Vehicle Valuation function in line with regulatory, professional, and company standards.
• Oversee and coordinate all vehicle valuation activities to ensure compliance with ISK/VRB requirements and industry best practices.
• Ensure accuracy, consistency, and quality of all valuation reports issued to clients and stakeholders.
• Supervise, train, mentor, and performance-manage valuation technicians to meet operational and service delivery targets.
• Develop and implement valuation procedures, controls, and reporting frameworks.
• Maintain strict confidentiality and integrity of customer and valuation information.
• Handle valuation escalations, client and stakeholder inquiries, audits, and regulatory reviews.
• Prepare and present periodic operational, compliance, and performance reports to management.
• Support business development initiatives related to valuation services, where required.

Requirements

• Registered member of the Institution of Surveyors of Kenya (ISK) or the Valuers Registration Board (VRB).
• Valid Certificate of Proficiency.
• Diploma in Engineering (minimum requirement).
• Minimum 5 years’ experience as a vehicle valuer/assessor, preferably within the financial services, insurance, or professional valuation environment.
• Proven experience in setting up or leading valuation teams/functions will be a strong advantage.
• Strong analytical, reporting, leadership, and people management skills.
• High levels of professionalism, integrity, and attention to detail.
• Fluent in English and Swahili.

• Establish and operationalize the Vehicle Valuation function in line with regulatory, professional, and company standards.
• Oversee and coordinate all vehicle valuation activities to ensure compliance with ISK/VRB requirements and industry best practices.
• Ensure accuracy, consistency, and quality of all valuation reports issued to clients and stakeholders.
• Supervise, train, mentor, and performance-manage valuation technicians to meet operational and service delivery targets.
• Develop and implement valuation procedures, controls, and reporting frameworks.
• Maintain strict confidentiality and integrity of customer and valuation information.
• Handle valuation escalations, client and stakeholder inquiries, audits, and regulatory reviews.
• Prepare and present periodic operational, compliance, and performance reports to management.
• Support business development initiatives related to valuation services, where required.

• Strong analytical skills
• Reporting skills
• Leadership skills
• People management skills
• High levels of professionalism
• Integrity
• Attention to detail
• Fluent in English
• Fluent in Swahili

• Registered member of the Institution of Surveyors of Kenya (ISK) or the Valuers Registration Board (VRB).
• Valid Certificate of Proficiency.
• Diploma in Engineering (minimum requirement).
• Proven experience in setting up or leading valuation teams/functions will be a strong advantage.