Background information about the job or company (e.g., role context, company overview)

Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God. The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one...

Responsibilities or duties

To provide efficient and courteous food service to patients, staff, and visitors while ensuring adherence to hospital hygiene and dietary standards.

• Serve meals and beverages to patients, staff, and guests promptly and professionally.
• Assist patients with meal setup where necessary, observing dietary instructions.
• Ensure proper handling and transportation of food from kitchen to service areas.
• Maintain cleanliness of dining and serving areas.
• Collect used trays, utensils, and ensure proper cleaning procedures are followed.
• Communicate patient feedback or dietary concerns to the kitchen team.
• Adhere to infection prevention, food safety, and hygiene standards.
• Support stock control and replenishment of service items.

Qualifications or requirements (e.g., education, skills)

KCSE Certificate or equivalent.

Certificate in Food & Beverage Service or Hospitality is an added advantage.

Experience needed

Previous experience in a hospital or hospitality setup is preferred.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Excellent customer service skills

Good communication and interpersonal skills

Attention to detail and hygiene

Ability to work under pressure

Compassion and patient-centered approach

• Serve meals and beverages to patients, staff, and guests promptly and professionally.
• Assist patients with meal setup where necessary, observing dietary instructions.
• Ensure proper handling and transportation of food from kitchen to service areas.
• Maintain cleanliness of dining and serving areas.
• Collect used trays, utensils, and ensure proper cleaning procedures are followed.
• Communicate patient feedback or dietary concerns to the kitchen team.
• Adhere to infection prevention, food safety, and hygiene standards.
• Support stock control and replenishment of service items.

• Excellent customer service skills
• Good communication and interpersonal skills
• Attention to detail and hygiene
• Ability to work under pressure
• Compassion and patient-centered approach

• KCSE Certificate or equivalent.
• Certificate in Food & Beverage Service or Hospitality is an added advantage.
• Previous experience in a hospital or hospitality setup is preferred.