Responsibilities or duties

The jobholder is responsible for providing efficient, courteous, and professional food and beverage service to students, staff, and guests at university dining facilities and events. The Waitress ensures that dining areas are clean, well-arranged, and that meals are served in a timely and customer-friendly manner.

Qualifications or requirements (e.g., education, skills)

Diploma or Certificate in Food & Beverage Service, or a related field from a recognized institution.

Experience needed

At least 1 year of experience in a similar role

• Greet and attend diners courteously and take food or drink orders as required.
• Serve meals and beverages promptly and accurately according to university standards.
• Clear tables and reset them for the next service.
• Respond to customer inquiries and handle complaints or issues politely, escalating where necessary.
• Maintain a positive and welcoming dining environment for students, staff, and visitors.
• Ensure cleanliness and proper arrangement of tables, chairs, cutlery, and service counters before and after meals.
• Adhere to hygiene and sanitation regulations during food handling and table service.
• Assist in the setup and service of special functions, meetings, or catered events as directed.
• Support buffet and banquet-style services by replenishing food items and maintaining presentation.
• Inform supervisors of low-stock items such as condiments, napkins, and tableware.
• Assist in the proper handling and storage of service tools and utensils.

• Diploma or Certificate in Food & Beverage Service, or a related field from a recognized institution.