Responsibilities or duties

Main purpose of the job

To deliver efficient administrative and operational support to the service line and Partners, ensuring accurate processing of financial transactions, effective coordination of logistics, timely completion of client-related tasks, and maintenance of organised records and reporting, thereby enabling smooth business operations and supporting team productivity.

Key responsibilities

• Support tendering and proposal processes by liaising with prospective clients, responding to enquiries and preparing submission documents.
• Resolve administrative queries related to proposals and tenders with accuracy and attention to detail.
• Prepare and submit tenders and proposals in line with internal quality standards and submission requirements.
• Provide proactive administrative support to partners and managers, anticipating needs and ensuring smooth workflows in a fast-paced corporate environment.
• Manage incoming and outgoing communications (electronic and hard copy), ensuring timely and accurate dispatch and receipt.
• Coordinate domestic and international travel arrangements including flights, accommodation and transfers, and prepare travel itineraries.
• Handle external telephone enquiries professionally and promptly, routing or resolving queries as appropriate.
• Schedule and manage meetings, appointments and travel plans, including logistics and meeting materials, to ensure seamless coordination.
• Maintain office inventory and branded materials, ensuring availability and accurate stock control.
• Process purchase requisitions , ensuring compliance with procurement policies and timely execution.
• Uphold confidentiality, data protection and corporate governance standards in all interactions and record-keeping.

Qualifications or requirements

Skills and experience

• Strong organisational and project management skills with the ability to manage multiple tasks, prioritise effectively and meet deadlines.
• Excellent written and verbal communication skills and a professional telephone manner.
• Experience arranging travel and managing complex diaries.
• Familiarity with tender and proposal processes and supporting document preparation.
• Comfortable using systems, MS Office (Word, Excel, PowerPoint, Outlook)
• Attention to detail and strong accuracy in document preparation and data entry.
• Good numerical and financial literacy to manage purchase requisitions and budgeting tasks.

Qualifications and personal attributes

• A relevant administrative or business qualification is desirable.
• Proactive, resourceful and customer-focused with a solution-oriented mindset.
• Discreet and trustworthy with a strong sense of confidentiality and corporate responsibility.
• Team player with the ability to work independently and support multiple stakeholders.
• Flexible and adaptable to changing priorities and occasional extended hours when required.

Additional Information

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership Capabilities

• Living our Purpose - Builds own understanding of our purpose and values; explores opportunities for impact.
• Influence - Actively focuses on developing effective communication and relationship-building skills.
• Performance drive - Understands expectations and demonstrates personal accountability for keeping performance on track.
• Strategic direction - Understands how their daily work contributes to the priorities of the team and the business.
• Talent development - Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.

• Support tendering and proposal processes by liaising with prospective clients, responding to enquiries and preparing submission documents.
• Resolve administrative queries related to proposals and tenders with accuracy and attention to detail.
• Prepare and submit tenders and proposals in line with internal quality standards and submission requirements.
• Provide proactive administrative support to partners and managers, anticipating needs and ensuring smooth workflows in a fast-paced corporate environment.
• Manage incoming and outgoing communications (electronic and hard copy), ensuring timely and accurate dispatch and receipt.
• Coordinate domestic and international travel arrangements including flights, accommodation and transfers, and prepare travel itineraries.
• Handle external telephone enquiries professionally and promptly, routing or resolving queries as appropriate.
• Schedule and manage meetings, appointments and travel plans, including logistics and meeting materials, to ensure seamless coordination.
• Maintain office inventory and branded materials, ensuring availability and accurate stock control.
• Process purchase requisitions , ensuring compliance with procurement policies and timely execution.
• Uphold confidentiality, data protection and corporate governance standards in all interactions and record-keeping.

• Strong organisational and project management skills with the ability to manage multiple tasks, prioritise effectively and meet deadlines.
• Excellent written and verbal communication skills and a professional telephone manner.
• Experience arranging travel and managing complex diaries.
• Familiarity with tender and proposal processes and supporting document preparation.
• Comfortable using systems, MS Office (Word, Excel, PowerPoint, Outlook)
• Attention to detail and strong accuracy in document preparation and data entry.
• Good numerical and financial literacy to manage purchase requisitions and budgeting tasks.

• A relevant administrative or business qualification is desirable.
• Proactive, resourceful and customer-focused with a solution-oriented mindset.
• Discreet and trustworthy with a strong sense of confidentiality and corporate responsibility.
• Team player with the ability to work independently and support multiple stakeholders.
• Flexible and adaptable to changing priorities and occasional extended hours when required.