Background

Swisscontact is an independent non-profit development organisation established in 1959 by representatives of the Swiss private sector and civil society. Our work focuses on private sector-led, sustainable economic development and improved quality of life for all in developing and emerging countries. A key focus is to strengthen the skills of individuals and foster the competitiveness of businesses.

Responsibilities

Acquisition Admin and CRM Support

• Prepare eligibility /admin documents for the proposals
• Support signature and kick-off processes.
• Due diligence and capacity assessment processes.
• Maintain acquisition knowledge assets, templates and repositories.
• Support CRM data quality assurance and data entry during peak periods, maintain expert and part-ner databases, and contribute to data analytics.

AI & Process Automation in Acquisitions

• Develop, test, deploy and improve AI agents together with business users, using Microsoft Copilot Studio.
• Build workflows using Power Automate and the Power Platform ecosystem.
• Analyse Business Development (and other institutional) processes, identify inefficiencies and au-tomate them.
• Document and maintain solutions and contribute to Swisscontact's AI and automation standards.
• Collaborate closely with the AI & Power platform Expert in the Technology team to ensure scalable and secure implementation.

Requirements

Bachelor or higher in Computer Science, Business Information Systems, AI Management, Digital Business or related field.

3 or more years of general professional work experience is an asset.

Genuine enjoyment of administrative and organisational work, particularly document management, coordinating activities, and ensuring smooth and accurate processes.

Hands-on experience with Microsoft Power Platform and Copilot Studio.

Comfort working with CRM systems, built on Microsoft Dynamics 365 is a plus.

Strong attention to detail, especially with legal documents and data, and ability to manage coordination/admin tasks under time pressure.

Analytical mindset, with the ability to translate business requirements into technical solutions.

Proficiency in MS Office applications (Word, Excel, PowerPoint, SharePoint).

Excellent spoken and written English skills (C2). French and Spanish are an asset.

Strong communication skills, comfortable working with both business and technical stakeholders.

• Prepare eligibility /admin documents for the proposals
• Support signature and kick-off processes.
• Due diligence and capacity assessment processes.
• Maintain acquisition knowledge assets, templates and repositories.
• Support CRM data quality assurance and data entry during peak periods, maintain expert and part-ner databases, and contribute to data analytics.
• Develop, test, deploy and improve AI agents together with business users, using Microsoft Copilot Studio.
• Build workflows using Power Automate and the Power Platform ecosystem.
• Analyse Business Development (and other institutional) processes, identify inefficiencies and au-tomate them.
• Document and maintain solutions and contribute to Swisscontact's AI and automation standards.
• Collaborate closely with the AI & Power platform Expert in the Technology team to ensure scalable and secure implementation.

• Microsoft Power Platform
• Copilot Studio
• CRM systems
• Microsoft Dynamics 365
• MS Office applications (Word, Excel, PowerPoint, SharePoint)
• Communication skills
• Analytical mindset

• Bachelor or higher in Computer Science, Business Information Systems, AI Management, Digital Business or related field.
• 3 or more years of general professional work experience is an asset.
• Genuine enjoyment of administrative and organisational work, particularly document management, coordinating activities, and ensuring smooth and accurate processes.
• Hands-on experience with Microsoft Power Platform and Copilot Studio.
• Comfort working with CRM systems, built on Microsoft Dynamics 365 is a plus.
• Strong attention to detail, especially with legal documents and data, and ability to manage coordination/admin tasks under time pressure.
• Analytical mindset, with the ability to translate business requirements into technical solutions.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, SharePoint).
• Excellent spoken and written English skills (C2). French and Spanish are an asset.
• Strong communication skills, comfortable working with both business and technical stakeholders.