Background information about the job or company (e.g., role context, company overview)

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Responsibilities or duties

Responsible for supporting the business applications through its incident management, change management, deployment management, end user support, month-end support, GCC management, applications and database management services. He/she will direct IT services related to the operation, performance, and availability of the database and change management of IT services. Directs and manages the planning, development, installation, testing, modification, and evaluation of all databases and related client services and reporting.

Qualifications or requirements (e.g., education, skills)

The ideal candidate should meet the following requirements: - Degree in IT/ Computer Science or related Field. A master’s degree is considered as an added advantage. Ability to perform Diagnosis, troubleshoot user problems on applications use and identify solutions / workarounds. Proficient in Data processing systems, Networking, and Systems Development. Good technical knowledge and understanding of the installed applications. A team player with ability to work under pressure, attention to details, problem solving skills, with a high level of accuracy. Added value: wide-ranging knowledge of Oracle EBS R12.

Experience needed

Five (5) years hands on experience with an ERP system preferred handling Financial and Supply Chain modules setups and customizations.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

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• Supporting the business applications through its incident management, change management, deployment management, end user support, month-end support, GCC management, applications and database management services.
• Direct IT services related to the operation, performance, and availability of the database and change management of IT services.
• Directs and manages the planning, development, installation, testing, modification, and evaluation of all databases and related client services and reporting.
• Enhancing functionality of current applications including the ERP to cater for new business needs through development and deployment of new solutions.
• Ensuring end users using Oracle ERP can accomplish their business objectives.
• Ensuring end users using Windows based applications can accomplish their business objectives.
• Managing the planning, development, installation, testing, modification, and evaluation of all databases and related client services and reporting.
• Ensuring installed applications running on the databases work as expected and database integrity is maintained.
• Managing IT services related to database operation, performance, and availability and change management of IT services.
• Ensuring Compliance with Corporate IT Policy.

• Diagnosis
• Troubleshooting user problems on applications use
• Identify solutions / workarounds
• SQL query writing
• Report development and deployment within an ERP platform
• Oracle forms development skills
• Data processing systems
• Networking
• Systems Development
• Problem solving skills
• Attention to details
• High level of accuracy

• Degree in IT/ Computer Science or related Field.
• A master’s degree is considered as an added advantage.
• Five (5) years hands on experience with an ERP system preferred handling Financial and Supply Chain modules setups and customizations.
• SQL query writing / Report development and deployment within an ERP platform.
• Oracle forms development skills.
• Proficient in Data processing systems, Networking, and Systems Development.
• Good technical knowledge and understanding of the installed applications.
• A team player with ability to work under pressure, attention to details, problem solving skills, with a high level of accuracy.
• Wide-ranging knowledge of Oracle EBS R12.