Background

Healthy U was therefore created and has grown from a desire to raise awareness about living a healthier life to becoming the number one health food and supplement provider in Kenya that sets the latest health trends. Now, with over 30 stores in both Kenya and Uganda, we constantly strive to uphold our promise of providing the best products and services for �...

Key Responsibilities

• Provide first and second level support across SAP modules (FI/CO, MM, SD, PP, HCM) and related business applications
• Resolve incidents and service requests within agreed SLAs, troubleshooting application, transaction and process issues
• Support upgrades, deployments, integrations and UAT, including documentation and business sign offs
• Support master data integrity, reporting and reconciliations, and maintain SOPs and user guides
• Train users, support internal controls, and manage vendor SLAs and escalations

Qualifications & Experience

• Bachelor’s degree in IT, Computer Science, Business, Finance or related field
• 3 to 5 years’ experience in SAP Application Support or ERP or application support roles
• Strong working knowledge of SAP ECC and or SAP S4HANA
• Retail or multi branch experience and SAP certification are added advantages

Other Provided Details

• Remote work equipment
• HR consulting services
• Teaching
• Career coaching program
• Job search strategy guides
• Laptop computers
• Peoplelink Consultants Ltd
• Kenyan job market report
• Relocation assistance services
• Professional development workshops
• Check how your CV aligns with this job

• Provide first and second level support across SAP modules (FI/CO, MM, SD, PP, HCM) and related business applications
• Resolve incidents and service requests within agreed SLAs, troubleshooting application, transaction and process issues
• Support upgrades, deployments, integrations and UAT, including documentation and business sign offs
• Support master data integrity, reporting and reconciliations, and maintain SOPs and user guides
• Train users, support internal controls, and manage vendor SLAs and escalations

• SAP ECC and or SAP S4HANA
• Application Support
• ERP
• Troubleshooting
• Documentation
• User Training
• Vendor Management

• Bachelor’s degree in IT, Computer Science, Business, Finance or related field
• 3 to 5 years’ experience in SAP Application Support or ERP or application support roles
• Strong working knowledge of SAP ECC and or SAP S4HANA
• Retail or multi branch experience and SAP certification are added advantages