Pavago connecting businesses with top talent, streamlining hiring processes, and providing comprehensive support for long-term success.

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Appointment Setter - (Legal Services)

Job TypeFull Time

QualificationBA/BSc/HND

Experience1 - 3 years

LocationNairobi

Job FieldLegal and Regulatory

What You’ll Own

Outbound Prospecting & Lead Engagement

Conduct outbound outreach via:

• Phone
• Email
• LinkedIn

Engage attorneys, law firms, and other legal professionals.

Research prospects and personalize outreach where appropriate.

Build rapport and establish meaningful conversations with decision-makers.

Navigate gatekeepers effectively to reach key contacts.

Qualify prospects by understanding their business needs, challenges, and interest level.

Appointment Setting

Schedule qualified discovery calls for the sales team.

Coordinate calendars using scheduling tools.

Ensure prospects are informed and prepared before meetings.

Confirm appointments and communicate next steps clearly.

Maintain strong meeting quality and attendance rates.

Follow-Up & Lead Nurturing

Execute structured follow-up sequences across multiple channels.

Maintain consistent communication with prospects throughout longer sales cycles.

Handle objections professionally and confidently.

Continue nurturing prospects until:

• A meeting is booked, or
• A clear decision is received.

Maintain persistence while delivering an exceptional prospect experience.

CRM & Pipeline Management

Maintain accurate records in CRM platforms such as:

• HubSpot
• Salesforce

Log:

• Calls
• Emails
• LinkedIn activity
• Meeting outcomes
• Follow-up tasks

Keep pipeline data clean, organized, and up to date.

Support reporting through accurate activity tracking.

Requirements

Must-Have Qualifications

Experience

1–3+ years of experience in:

• Appointment Setting
• Sales Development Representative (SDR)
• Business Development Representative (BDR)
• Outbound Lead Generation

Proven success with outbound prospecting and appointment setting.

Experience managing follow-up sequences across multiple touchpoints.

Core Skills

Excellent written and verbal English communication skills.

Strong objection-handling and active listening abilities.

Experience using:

• HubSpot
• Salesforce
• Calendly
• Google Calendar

Strong organizational and time-management skills.

Comfortable working independently in a remote environment.

Reliable internet connection and professional remote workspace.

• Conduct outbound outreach via: Phone, Email, LinkedIn
• Engage attorneys, law firms, and other legal professionals.
• Research prospects and personalize outreach where appropriate.
• Build rapport and establish meaningful conversations with decision-makers.
• Navigate gatekeepers effectively to reach key contacts.
• Qualify prospects by understanding their business needs, challenges, and interest level.
• Schedule qualified discovery calls for the sales team.
• Coordinate calendars using scheduling tools.
• Ensure prospects are informed and prepared before meetings.
• Confirm appointments and communicate next steps clearly.
• Maintain strong meeting quality and attendance rates.
• Execute structured follow-up sequences across multiple channels.
• Maintain consistent communication with prospects throughout longer sales cycles.
• Handle objections professionally and confidently.
• Continue nurturing prospects until: A meeting is booked, or A clear decision is received.
• Maintain persistence while delivering an exceptional prospect experience.
• Maintain accurate records in CRM platforms such as: HubSpot, Salesforce
• Log: Calls, Emails, LinkedIn activity, Meeting outcomes, Follow-up tasks
• Keep pipeline data clean, organized, and up to date.
• Support reporting through accurate activity tracking.

• Excellent written and verbal English communication skills
• Strong objection-handling abilities
• Active listening abilities
• HubSpot
• Salesforce
• Calendly
• Google Calendar
• Strong organizational skills
• Time-management skills

• BA/BSc/HND
• 1–3+ years of experience in Appointment Setting, Sales Development Representative (SDR), Business Development Representative (BDR), Outbound Lead Generation
• Proven success with outbound prospecting and appointment setting.
• Experience managing follow-up sequences across multiple touchpoints.
• Comfortable working independently in a remote environment.
• Reliable internet connection and professional remote workspace.