Zetech University is hiring an AQA officer –strategic management to support academic quality assurance, strategic planning and institutional performance improvement. The role is based in Ruiru and professional qualification in quality managements is required.

Job Objective

To support and enhance the quality of academic programs and services by ensuring compliance with internal policies and external regulatory standards

Responsibilities or duties

• Assisting in monitoring and evaluating academic programs and courses to ensure they meet institutional quality standards.
• Supporting the AQA Manager in conducting regular reviews of academic processes and outcomes
• Analysing data related to student performance, feedback, and academic quality.
• Ensuring academic programs and courses are in compliance with internal and external regulatory requirements.
• Assisting in preparing documentation for accreditation processes and quality audits.
• Ensuring academic programs and courses are in compliance with internal and external regulatory requirements.
• Assisting in preparing documentation for accreditation processes and quality audits.
• Providing support to academic staff on quality assurance matters, including training on best practices for assessments and course delivery.
• Preparing and maintaining records of quality assurance activities, including meeting notes, reports, and audit results
• Organising meetings or workshops to engage academic staff in discussions about quality assurance processes.
• Any other duty as may be assigned from time to time by the supervisors or as captured in the detailed job description.

Qualifications or requirements

• A minimum of a Bachelor’s degree in Education Management, Curriculum Development, Total Quality Management, Management Science, Operations Management or a relevant field from an accredited University. A Master’s degree in the listed fields will be an added advantage.
• A professional qualification or other qualification in Quality Management;
• Membership in a relevant and recognised professional body.
• Good understanding of the Universities Act, CUE standards and guidelines, TIVETA and other relevant regulatory body standards and guidelines;
• Familiarity with the development, implementation and management of Curriculum from Diploma to PhD Level;
• An understanding of the Learning Outcomes (LO) and Competence-Based (CBC) approaches to teaching and learning;
• Familiarity with Pedagogical and andragogical Approaches and the requisite Monitoring and Evaluation;
• Working Knowledge of online and face-to-face Teaching and Examination systems and familiarity with Teaching Taxonomies and rubric-building;
• Registered or Registrable for PhD;

Experience needed

At least (3) years experience in teaching, administration of academics or student customer service.

• Assisting in monitoring and evaluating academic programs and courses to ensure they meet institutional quality standards.
• Supporting the AQA Manager in conducting regular reviews of academic processes and outcomes
• Analysing data related to student performance, feedback, and academic quality.
• Ensuring academic programs and courses are in compliance with internal and external regulatory requirements.
• Assisting in preparing documentation for accreditation processes and quality audits.
• Ensuring academic programs and courses are in compliance with internal and external regulatory requirements.
• Assisting in preparing documentation for accreditation processes and quality audits.
• Providing support to academic staff on quality assurance matters, including training on best practices for assessments and course delivery.
• Preparing and maintaining records of quality assurance activities, including meeting notes, reports, and audit results
• Organising meetings or workshops to engage academic staff in discussions about quality assurance processes.
• Any other duty as may be assigned from time to time by the supervisors or as captured in the detailed job description.

• Good understanding of the Universities Act, CUE standards and guidelines, TIVETA and other relevant regulatory body standards and guidelines;
• Familiarity with the development, implementation and management of Curriculum from Diploma to PhD Level;
• An understanding of the Learning Outcomes (LO) and Competence-Based (CBC) approaches to teaching and learning;
• Familiarity with Pedagogical and andragogical Approaches and the requisite Monitoring and Evaluation;
• Working Knowledge of online and face-to-face Teaching and Examination systems and familiarity with Teaching Taxonomies and rubric-building;

• A minimum of a Bachelor’s degree in Education Management, Curriculum Development, Total Quality Management, Management Science, Operations Management or a relevant field from an accredited University. A Master’s degree in the listed fields will be an added advantage.
• A professional qualification or other qualification in Quality Management;
• Membership in a relevant and recognised professional body.
• Registered or Registrable for PhD;