Assistant Customer Service Officer job at Arvocap Asset Managers
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Assistant Customer Service Officer
2026-02-25T14:45:51+00:00
Arvocap Asset Managers
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8795/logo/ArvoCap%20Asset%20Managers%20Ltd.jpg
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Financial Services
Customer Service, Admin & Office, Business Operations
KES
MONTH
2026-03-04T17:00:00+00:00
8

 

WHAT YOU'LL DO

  • Respond to client inquiries (Phone, Email, WhatsApp, Chat & In-Person)
  • Resolve service concerns & support complaint handling Maintain accurate client records & documentation
  • Support KYC/AML compliance processes
  • Track and report customer service metrics
  • Collaborate across departments to ensure seamless service

WHO SHOULD APPLY?

Bachelor's Degree (Completed or Ongoing) in: Business Administration 

KEY SKILLS WE VALUE

  • Customer Orientation. Problem-Solving Time Management
  • Integrity & Professionalism. Teamwork & Adaptability
  • Respond to client inquiries (Phone, Email, WhatsApp, Chat & In-Person)
  • Resolve service concerns & support complaint handling
  • Maintain accurate client records & documentation
  • Support KYC/AML compliance processes
  • Track and report customer service metrics
  • Collaborate across departments to ensure seamless service
  • Customer Orientation
  • Problem-Solving
  • Time Management
  • Integrity & Professionalism
  • Teamwork & Adaptability
  • Bachelor's Degree (Completed or Ongoing) in: Business Administration | Finance | Economics | Related Field
bachelor degree
24
JOB-699f0b1f4b795

Vacancy title:
Assistant Customer Service Officer

[Type: FULL_TIME, Industry: Financial Services, Category: Customer Service, Admin & Office, Business Operations]

Jobs at:
Arvocap Asset Managers

Deadline of this Job:
Wednesday, March 4 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Wednesday, February 25 2026, Base Salary: Not Disclosed

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JOB DETAILS:

 

WHAT YOU'LL DO

  • Respond to client inquiries (Phone, Email, WhatsApp, Chat & In-Person)
  • Resolve service concerns & support complaint handling Maintain accurate client records & documentation
  • Support KYC/AML compliance processes
  • Track and report customer service metrics
  • Collaborate across departments to ensure seamless service

WHO SHOULD APPLY?

Bachelor's Degree (Completed or Ongoing) in: Business Administration 

KEY SKILLS WE VALUE

  • Customer Orientation. Problem-Solving Time Management
  • Integrity & Professionalism. Teamwork & Adaptability

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Send your CV . Deadline: 4th March 2026

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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Wednesday, March 4 2026
Duty Station: Nairobi | Nairobi
Posted: 25-02-2026
No of Jobs: 1
Start Publishing: 25-02-2026
Stop Publishing (Put date of 2030): 10-10-2076
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