Background

Our client, a premium Resort in Diani is seeking a hands-on Assistant HR Manager to partner in the daily execution of People & Culture activities within a hospitality environment. This role works closely with the HR Manager to translate strategy into practical action, ensure full legal compliance, and support seamless resort operations through effective people management. Hospitality experience is a MUST, as the role demands real-time problem-solving, shift-based workforce management, and continuous engagement with both line managers and employees.

Key Responsibilities

• Oversee daily HR operations, including attendance, shift rosters, overtime, and deployment of permanent, contract, and casual staff.
• Prepare and validate payroll inputs and HR data, working closely with Finance to ensure accuracy and cost control.
• Manage first-line employee relations, disciplinary and grievance processes, and escalate complex cases in line with labour law.
• Execute recruitment activities, support seasonal manpower planning, and ensure effective onboarding and workforce readiness.
• Coordinate performance appraisals, track KPIs, and support training and development initiatives.
• Promote hospitality service culture, employee engagement, professional conduct, and staff welfare initiatives.
• Support statutory compliance, maintain HR reports, manage contracts, and prepare documentation for audits and inspections.

Key Qualifications

• Registered member of the Institute of Human Resource Management (IHRM)
• Certified Human Resource Professional – Kenya (CHRP-K)
• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• 5+ years progressive experience in an HR leadership role, with mandatory experience in hospitality or resort operations.
• Strong working knowledge of Kenyan labour laws and hands-on experience managing employee relations in unionised or semi-unionised environments.

Company Overview

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency headquartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

Additional Notes

We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

Summit Recruitment and search Africa upholds a steadfast commitment to sustainability, inclusivity, and equality as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.

Policy

Summit Recruitment & Search, as a policy, does not charge any fee as a pre-employment or post-employment requirement.

• Oversee daily HR operations, including attendance, shift rosters, overtime, and deployment of permanent, contract, and casual staff.
• Prepare and validate payroll inputs and HR data, working closely with Finance to ensure accuracy and cost control.
• Manage first-line employee relations, disciplinary and grievance processes, and escalate complex cases in line with labour law.
• Execute recruitment activities, support seasonal manpower planning, and ensure effective onboarding and workforce readiness.
• Coordinate performance appraisals, track KPIs, and support training and development initiatives.
• Promote hospitality service culture, employee engagement, professional conduct, and staff welfare initiatives.
• Support statutory compliance, maintain HR reports, manage contracts, and prepare documentation for audits and inspections.

• Strong working knowledge of Kenyan labour laws
• Hands-on experience managing employee relations in unionised or semi-unionised environments
• Real-time problem-solving
• Shift-based workforce management
• Continuous engagement with line managers and employees

• Registered member of the Institute of Human Resource Management (IHRM)
• Certified Human Resource Professional – Kenya (CHRP-K)
• Bachelor’s degree in Human Resource Management, Business Administration, or a related field
• 5+ years progressive experience in an HR leadership role
• Mandatory experience in hospitality or resort operations