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Vacancy title:
Assistant Receptionist
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service, Restaurant & Hospitality, Admin & Office]
Jobs at:
Jumuia Resorts
Deadline of this Job:
Thursday, March 26 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Monday, March 23 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
Jumuia Resorts is a leading hospitality group in Kenya, known for its excellent service and beautiful properties. We are looking for dedicated individuals to join our team and contribute to our continued success.
Responsibilities or duties
As an Assistant Receptionist, you will be responsible for:
- Assisting guests with check-in and check-out procedures.
- Answering phone calls and directing them to the appropriate departments.
- Providing information about resort services and local attractions.
- Handling guest inquiries and resolving complaints promptly and professionally.
- Maintaining a clean and organized reception area.
- Assisting with administrative tasks as needed.
Qualifications or requirements (e.g., education, skills)
The ideal candidate will possess:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Proficiency in basic computer applications.
- A friendly and professional demeanor.
- Ability to work flexible hours, including weekends and holidays.
Experience needed
Previous experience in a customer service or hospitality role is an advantage.
Any other provided details (e.g., benefits, work environment, team info, or additional notes)
This is an excellent opportunity to gain valuable experience in the hospitality industry.
Work Hours: 8
Experience in Months: 12
Level of Education: high school
Job application procedure
How to Apply: Visit https://www.resortjumuia.com/join-us/recruitment
Closing Date: 26th March 2026
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