Background

As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth. But that’s not all. We also keep an eye firmly on the future, using innovation to craft financial products and services that we know you need in today’s constantly changing world....

Job Summary

The role of the Associate II: Business Development is promoting and growing the Group Life & Pensions business by providing competitive quotations to clients, generating revenue through diverse distribution channels, new business processing, and providing excellent customer service.

Key Responsibilities

• Generating revenue from new and existing brokers as well as clients.
• Providing and sending competitive quotations to prospects and intermediaries.
• Preparing and writing proposals for submission and tender processing.
• Consulting on the most effective cover for a particular need, while taking a number of factors into account.
• Setting up meetings, preparing and delivering presentations to potential clients.
• Processing of documentation for new business acquisition.
• Developing and maintaining good working relationships with intermediaries, business partners and existing customers.
• Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
• Delivering good customer service by responding swiftly to queries and concerns from clients.
• Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
• Handling compliance and servicing meetings as assigned by Managers.
• Providing management with market feedback and intelligence.
• Regularly and accurately updating database of all prospective and closed business in addition to submitting a weekly report of activities to managers
• Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.
• Maintaining and updating all forms of business contacts.
• Preparing regular management reports.
• Managing intermediaries and other business partners social forums to enhance relationships and reward good performance.
• Managing exhibition stands and corporate sponsorships.
• Providing advice to process improvement and system development initiatives affecting the department and participating in the automation of the business function.
• Identifying broker or emerging customer needs in order to help develop new business opportunities in liaison with business development heads.
• Training of staff (Executive Trainees, & Business Development Assistants), business partners and intermediaries.

Qualifications

• Bachelor’s Degree in a business or social science related field from a reputable university.
• Reasonable progress toward professional qualification(s) in insurance e.g. ACII, FCII or equivalent, would be and added advantage
• At least four (4) year’s post qualification experience in a Life Assurance and Pensions Business Development function. Must have previous experience in sales and marketing.

• Generating revenue from new and existing brokers as well as clients.
• Providing and sending competitive quotations to prospects and intermediaries.
• Preparing and writing proposals for submission and tender processing.
• Consulting on the most effective cover for a particular need, while taking a number of factors into account.
• Setting up meetings, preparing and delivering presentations to potential clients.
• Processing of documentation for new business acquisition.
• Developing and maintaining good working relationships with intermediaries, business partners and existing customers.
• Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
• Delivering good customer service by responding swiftly to queries and concerns from clients.
• Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
• Handling compliance and servicing meetings as assigned by Managers.
• Providing management with market feedback and intelligence.
• Regularly and accurately updating database of all prospective and closed business in addition to submitting a weekly report of activities to managers
• Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.
• Maintaining and updating all forms of business contacts.
• Preparing regular management reports.
• Managing intermediaries and other business partners social forums to enhance relationships and reward good performance.
• Managing exhibition stands and corporate sponsorships.
• Providing advice to process improvement and system development initiatives affecting the department and participating in the automation of the business function.
• Identifying broker or emerging customer needs in order to help develop new business opportunities in liaison with business development heads.
• Training of staff (Executive Trainees, & Business Development Assistants), business partners and intermediaries.

• Sales and Marketing
• Business Development
• Customer Service
• Market Analysis
• Relationship Management
• Communication
• Presentation Skills
• Negotiation
• Problem-Solving
• Report Writing
• Training

• Bachelor’s Degree in a business or social science related field from a reputable university.
• Reasonable progress toward professional qualification(s) in insurance e.g. ACII, FCII or equivalent, would be and added advantage