Background information about the job or company

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring...

Responsibilities or duties

• Handle approximately 40 calls per day, maintaining excellent service and sales quality.
• Present and promote our Membership Program using persuasive and professional English.
• Identify customer needs and turn conversations into sales opportunities.
• Handle objections confidently, providing at least three strong rebuttals per call when needed.
• Close sales effectively and maximize revenue opportunities.
• Identify upselling and cross-selling opportunities for products, services, and memberships.
• Build trust and develop long-term relationships with customers.
• Remain available and responsive during your assigned shift.

Qualifications or requirements

• English proficiency: B2+/C1 level.
• Excellent communication, negotiation, and persuasion skills.
• Strong ability to overcome objections and close sales.
• Resilience, adaptability, and a results-driven mindset.
• Confidence pitching products, services, and memberships.

Experience needed

• At least 1 year of BPO sales experience preferred
• Experience with upselling and cross-selling.

Any other provided details

Job Type: Full Time

Qualification: BA/BSc/HND

Experience: 1 year

Location: Nairobi

Job Field: Sales and Business Development

• Handle approximately 40 calls per day, maintaining excellent service and sales quality.
• Present and promote our Membership Program using persuasive and professional English.
• Identify customer needs and turn conversations into sales opportunities.
• Handle objections confidently, providing at least three strong rebuttals per call when needed.
• Close sales effectively and maximize revenue opportunities.
• Identify upselling and cross-selling opportunities for products, services, and memberships.
• Build trust and develop long-term relationships with customers.
• Remain available and responsive during your assigned shift.

• English proficiency: B2+/C1 level.
• Excellent communication, negotiation, and persuasion skills.
• Strong ability to overcome objections and close sales.
• Resilience, adaptability, and a results-driven mindset.
• Confidence pitching products, services, and memberships.
• Experience with upselling and cross-selling.

• BA/BSc/HND