Job summary

NJB Limited is seeking a dynamic and results-driven Branch Manager to oversee the operations of our Eldoret branch. The ideal candidate will be responsible for driving business growth, managing staff, ensuring strong loan portfolio performance, and maintaining excellent customer service.

Qualifications & Experience

Diploma or Bachelor’s degree in Business, Finance, or related field

3–5 years’ experience in microfinance sector

Strong leadership, sales, and credit management skills

Excellent communication and organizational abilities

Added Advantage

Ability to speak Kalenjin (fluently or conversationally) will be a strong advantage

(for better client engagement and market reach in the region)

• Oversee daily branch operations and loan processing activities
• Drive loan portfolio growth and meet set targets
• Train, and supervise branch staff
• Build and maintain strong customer relationships
• Monitor loan repayments and manage credit risk
• Ensure compliance with company policies and procedures
• Prepare and submit regular performance reports

• Leadership
• Sales
• Credit Management
• Communication
• Organizational abilities

• Diploma or Bachelor’s degree in Business, Finance, or related field
• 3–5 years’ experience in microfinance sector
• Ability to speak Kalenjin (fluently or conversationally)