Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978.

By 2007, a span of 29 years, the company had crossed the Ksh 3 billion gross premium income mark to become the largest non-life...

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Branch Manager - Kisii

JOB PURPOSE

The job holder is responsible of driving individual life business top- line, bottom- line growth and provide customer centric service to policyholders and claimants in Kisii Branch office.

PRINCIPAL ACCOUNTABILITIES

• Leading and managing sales teams to maximize profitability and shareholder value through business growth and sustainability while maintaining a high level of customer satisfaction in Kisii Branch office
• Carrying out office administration and ensuring compliance with the County and National Government
• Getting market intelligence on future market trends to help improve service and product offering, while keeping an eye on competition
• Coaching, mentoring, developing, training, motivating and evaluating sales team and staff to achieve the highest levels of performance in Kisii Branch
• Planning and driving brand awareness and penetration to grow market share in the Western Region
• Ensuring compliance with regulatory and statutory requirements
• Preparing, monitoring and reporting of the Life business budgetary allocations in Kisii Branch
• Leading and managing the Life business related communication at the branch
• Identifying, implementing and benchmarking best practices in management
• Ensuring customer service to both internal and external client by providing required support in the agencymanagement
• Managing and Implementing change initiatives to achieve desired business plans and culture.
• Recruitment, training, developing and retaining of intermediaries and alternative channels.

MINIMUM QUALIFICATIONS - KNOWLEDGE AND EXPERIENCE

• Undergraduate degree in any business related field.
• CIM / Diploma in Insurance is an added advantage
• Certificate of proficiency
• At least 5 years of relevant insurance experience.
• Work experience in Marketing of Life Business products within the region is an added advantage

• Leading and managing sales teams to maximize profitability and shareholder value through business growth and sustainability while maintaining a high level of customer satisfaction in Kisii Branch office
• Carrying out office administration and ensuring compliance with the County and National Government
• Getting market intelligence on future market trends to help improve service and product offering, while keeping an eye on competition
• Coaching, mentoring, developing, training, motivating and evaluating sales team and staff to achieve the highest levels of performance in Kisii Branch
• Planning and driving brand awareness and penetration to grow market share in the Western Region
• Ensuring compliance with regulatory and statutory requirements
• Preparing, monitoring and reporting of the Life business budgetary allocations in Kisii Branch
• Leading and managing the Life business related communication at the branch
• Identifying, implementing and benchmarking best practices in management
• Ensuring customer service to both internal and external client by providing required support in the agencymanagement
• Managing and Implementing change initiatives to achieve desired business plans and culture.
• Recruitment, training, developing and retaining of intermediaries and alternative channels.

• Sales Management
• Team Leadership
• Customer Service
• Market Intelligence
• Coaching and Mentoring
• Brand Awareness
• Regulatory Compliance
• Budget Management
• Communication
• Best Practice Implementation
• Agency Management
• Change Management
• Recruitment and Training

• Undergraduate degree in any business related field.
• CIM / Diploma in Insurance is an added advantage
• Certificate of proficiency