The successful candidates will be responsible for overseeing branch operations, managing staff, ensuring compliance, building a strong client portfolio, and driving sustainable branch growth through effective sales and customer service strategies.

KEY RESPONSIBILITIES

• Oversee daily branch operations and monitor staff performance.
• Drive branch growth by actively recruiting new clients and expanding the branch's customer base.
• Build, manage, and grow a healthy and profitable branch portfolio.
• Develop and implement effective client acquisition and retention strategies.
• Achieve branch sales, portfolio growth, and revenue targets.
• Establish and maintain strong relationships with existing and prospective clients.
• Identify new business opportunities and develop the branch's market presence.
• Ensure adherence to all regulatory, legal, and compliance requirements.
• Handle customer escalations and maintain high service-quality standards.
• Prepare, review, and submit accurate branch financial reports.
• Monitor portfolio performance and take appropriate action to maintain portfolio quality.
• Implement strategies to improve branch efficiency. productivity, and profitability.

MUST-HAVE QUALIFICATIONS

• Bachelor's degree in Business, Finance, or a related field is preferred.
• Previous experience in a microfinance or financial institution.
• Proven leadership or supervisory experience.
• Demonstrated experience in client recruitment, sales, business development, or portfolio growth.
• Strong understanding of financial products, credit, and customer relationship management.
• Proven ability to build and maintain a strong client portfolio.
• Excellent communication, problem-solving. and decision-making skills.
• Ability to work under pressure and consistently meet targets.

• Oversee daily branch operations and monitor staff performance.
• Drive branch growth by actively recruiting new clients and expanding the branch's customer base.
• Build, manage, and grow a healthy and profitable branch portfolio.
• Develop and implement effective client acquisition and retention strategies.
• Achieve branch sales, portfolio growth, and revenue targets.
• Establish and maintain strong relationships with existing and prospective clients.
• Identify new business opportunities and develop the branch's market presence.
• Ensure adherence to all regulatory, legal, and compliance requirements.
• Handle customer escalations and maintain high service-quality standards.
• Prepare, review, and submit accurate branch financial reports.
• Monitor portfolio performance and take appropriate action to maintain portfolio quality.
• Implement strategies to improve branch efficiency. productivity, and profitability.

• Proven leadership or supervisory experience.
• Demonstrated experience in client recruitment, sales, business development, or portfolio growth.
• Strong understanding of financial products, credit, and customer relationship management.
• Proven ability to build and maintain a strong client portfolio.
• Excellent communication, problem-solving. and decision-making skills.
• Ability to work under pressure and consistently meet targets.

• Bachelor's degree in Business, Finance, or a related field is preferred.
• Previous experience in a microfinance or financial institution.