Purpose of the Role

Working in the Production and Business Management Team, the primary objective of the Business Coordinator role is to support the BBC News teams and key stakeholders in delivering world-beating journalism.

BBC World Service is an international news provider, part of BBC News, delivering a wide range of language and regional services on digital, TV and radio. It reaches a weekly audience of around 350 million around the world, helping them make sense of the world we live in.

Why Join the Team

You’ll provide World Service editorial teams in the East Africa hub with a wide range of business management services and support the delivery of impartial and independent journalism to audiences in the region.

As the BBC News Africa is going through a significant transformation, the immediate priority will be to support the implementation of transformation initiatives, helping keep track of staff movement and recruitment activity. Ongoing, you will also work with the Regional Head of Business, Business Partner and Business Advisor to ensure that the business management services remain fit-for-purpose, continually adapting to evolving customer and business needs.

Reporting to the acting Business Advisor based in Nairobi, the Business Coordinator will partner closely with a number of team leaders in Nairobi and across East Africa to support their teams on key business management activities.

Key Responsibilities

• Support the Business Advisor in monitoring allocated budget, headcount and other activities in your relevant patch.
• Processing payment requests via local finance teams or central payments.
• Carry out delegated business administrative tasks including managing onboarding and offboarding of our staff and freelancers, raising IT support requests, production bookings, organising equipment hire and other tasks as required.
• Support the Business Advisor with the compilation of specific Management Information (MI) reports on deployment spend, staff movement, absence etc., using relevant trackers, templates and formats as directed.
• Provide programme areas with logistical support for their deployments and issuing relevant paperwork where appropriate.
• Provide general guidance and advice to support policy compliance, working with the Executive Bureau Manager, divisional specialists and the wider Production and Business Management community as required.
• Support the business with the delivery of strategic projects and other ad-hoc activities as necessary.

Your Skills and Experience

• Demonstrable experience of providing administrative support in an international organisation.
• Highly organised with a proactive approach, an ability to work with limited supervision and to coordinate a busy workload with conflicting priorities and tight deadlines.
• Essential business and finance skills – able to prepare, manage and/or monitor specific output and production resource plans and budgets.
• Ability to understand and translate large amounts of data into a variety of reporting formats, ensuring deadlines are met and information provided is accurate, timely and in consistent formats.
• Experience in building and maintaining good working relationships with stakeholders and professional support functions.
• Strong IT skills and extensive experience of using Office package, Excel in particular (good working knowledge of SAP will be an advantage), as well as the ability to learn BBC systems.
• Flexible can-do approach and ability to communicate effectively with local and remote teams both orally and in writing in English and local language

Desirable:

• Keen interest in news & current affairs or media sector experience

• Support the Business Advisor in monitoring allocated budget, headcount and other activities in your relevant patch.
• Processing payment requests via local finance teams or central payments.
• Carry out delegated business administrative tasks including managing onboarding and offboarding of our staff and freelancers, raising IT support requests, production bookings, organising equipment hire and other tasks as required.
• Support the Business Advisor with the compilation of specific Management Information (MI) reports on deployment spend, staff movement, absence etc., using relevant trackers, templates and formats as directed.
• Provide programme areas with logistical support for their deployments and issuing relevant paperwork where appropriate.
• Provide general guidance and advice to support policy compliance, working with the Executive Bureau Manager, divisional specialists and the wider Production and Business Management community as required.
• Support the business with the delivery of strategic projects and other ad-hoc activities as necessary.

• Demonstrable experience of providing administrative support in an international organisation.
• Highly organised with a proactive approach, an ability to work with limited supervision and to coordinate a busy workload with conflicting priorities and tight deadlines.
• Essential business and finance skills – able to prepare, manage and/or monitor specific output and production resource plans and budgets.
• Ability to understand and translate large amounts of data into a variety of reporting formats, ensuring deadlines are met and information provided is accurate, timely and in consistent formats.
• Experience in building and maintaining good working relationships with stakeholders and professional support functions.
• Strong IT skills and extensive experience of using Office package, Excel in particular (good working knowledge of SAP will be an advantage), as well as the ability to learn BBC systems.
• Flexible can-do approach and ability to communicate effectively with local and remote teams both orally and in writing in English and local language
• Keen interest in news & current affairs or media sector experience

• Business/Arts degree
• Strong MS Office skills
• 2–3 years’ administrative experience