Background

Jumuia Hospitals Ltd. a chain of hospitals providing both primary and secondary health care services and a subsidiary of the National Council of Churches of Kenya.

Responsibilities

The Chief Financial Officer will be responsible for:

• Financial Leadership: Provide strategic financial leadership to the hospital. Advise Management and the Board on financial performance and business sustainability. Lead budgeting, forecasting and financial planning processes. Ensure accurate and timely financial reporting.
• Profitability and Business Performance Analysis: Analyse the profitability of all hospital services and departments. Determine the true cost of providing services and compare this against revenue generated. Identify services, contracts or insurance schemes that generate losses or low margins. Provide recommendations on service expansion, pricing reviews, outsourcing or discontinuation of unprofitable services. Analyse bed occupancy, patient volumes and workforce costs against revenue performance.
• Revenue Growth and Revenue Protection: Drive initiatives aimed at increasing hospital revenue. Identify and eliminate revenue leakage across all departments. Ensure all services provided are accurately billed and collected. Establish controls to ensure charges cannot be altered without proper approval. Improve revenue capture across inpatient, outpatient, laboratory, theatre, pharmacy and other service areas.
• Pricing and Commercial Strategy: Conduct regular market analysis and pricing reviews. Benchmark hospital charges against competitors and market trends. Recommend pricing adjustments that support profitability while remaining competitive. Evaluate insurance contracts, SHA packages and corporate arrangements to ensure financial viability.
• Claims and Billing Management: Strengthen SHA and insurance claim management processes. Minimize claim rejections and delayed reimbursements. Ensure timely submission, follow-up and collection of claims. Improve billing accuracy and minimize billing disputes. Lead end-to-end optimization of SmartCare billing and revenue cycle processes.
• Cash Flow and Credit Control: Improve cash flow management across the hospital. Monitor debt collection from insurance companies, corporates and other debtors. Minimize overdue receivables and improve collections. Ensure timely settlement of financial obligations while maintaining healthy cash reserves.
• Procurement and Cost Control: Strengthen procurement controls and approval processes. Ensure spending aligns with approved budgets. Promote value for money in all procurement activities. Support inventory and expenditure management initiatives.
• Internal Controls, Risk and Compliance: Strengthen financial controls and accountability. Implement recommendations arising from internal and external audits. Maintain effective risk management systems. Ensure compliance with hospital policies, statutory requirements and regulatory obligations.
• Leadership and Team Development: Lead and mentor the Finance, Billing, Claims, Credit Control and Procurement teams. Build a culture of accountability, integrity and continuous improvement.

Qualifications and Experience

• Bachelor’s Degree in Finance, Accounting, Commerce, Economics or a related field.
• CPA(K) qualification and membership in good standing.
• Master’s Degree will be an added advantage.
• At least eight (8) years of progressive finance experience, with at least five (5) years in a senior leadership position.
• Experience in healthcare finance will be a strong advantage.
• Demonstrated experience in financial analysis, budgeting, cash flow management, claims management, pricing analysis and business performance evaluation.
• Strong understanding of SHA, insurance claims, revenue cycle management and hospital operations.
• Excellent analytical, leadership and decision-making skills.

• Provide strategic financial leadership to the hospital.
• Advise Management and the Board on financial performance and business sustainability.
• Lead budgeting, forecasting and financial planning processes.
• Ensure accurate and timely financial reporting.
• Analyse the profitability of all hospital services and departments.
• Determine the true cost of providing services and compare this against revenue generated.
• Identify services, contracts or insurance schemes that generate losses or low margins.
• Provide recommendations on service expansion, pricing reviews, outsourcing or discontinuation of unprofitable services.
• Analyse bed occupancy, patient volumes and workforce costs against revenue performance.
• Drive initiatives aimed at increasing hospital revenue.
• Identify and eliminate revenue leakage across all departments.
• Ensure all services provided are accurately billed and collected.
• Establish controls to ensure charges cannot be altered without proper approval.
• Improve revenue capture across inpatient, outpatient, laboratory, theatre, pharmacy and other service areas.
• Conduct regular market analysis and pricing reviews.
• Benchmark hospital charges against competitors and market trends.
• Recommend pricing adjustments that support profitability while remaining competitive.
• Evaluate insurance contracts, SHA packages and corporate arrangements to ensure financial viability.
• Strengthen SHA and insurance claim management processes.
• Minimize claim rejections and delayed reimbursements.
• Ensure timely submission, follow-up and collection of claims.
• Improve billing accuracy and minimize billing disputes.
• Lead end-to-end optimization of SmartCare billing and revenue cycle processes.
• Improve cash flow management across the hospital.
• Monitor debt collection from insurance companies, corporates and other debtors.
• Minimize overdue receivables and improve collections.
• Ensure timely settlement of financial obligations while maintaining healthy cash reserves.
• Strengthen procurement controls and approval processes.
• Ensure spending aligns with approved budgets.
• Promote value for money in all procurement activities.
• Support inventory and expenditure management initiatives.
• Strengthen financial controls and accountability.
• Implement recommendations arising from internal and external audits.
• Maintain effective risk management systems.
• Ensure compliance with hospital policies, statutory requirements and regulatory obligations.
• Lead and mentor the Finance, Billing, Claims, Credit Control and Procurement teams.
• Build a culture of accountability, integrity and continuous improvement.

• Financial analysis
• Budgeting
• Cash flow management
• Claims management
• Pricing analysis
• Business performance evaluation
• Revenue cycle management
• Leadership
• Decision-making

• Bachelor’s Degree in Finance, Accounting, Commerce, Economics or a related field.
• CPA(K) qualification and membership in good standing.
• Master’s Degree will be an added advantage.
• Demonstrated experience in financial analysis, budgeting, cash flow management, claims management, pricing analysis and business performance evaluation.
• Strong understanding of SHA, insurance claims, revenue cycle management and hospital operations.
• Excellent analytical, leadership and decision-making skills.