Chief Operating Officer

The Mater Misericordiae Hospital seeks a seasoned Chief Operating Officer (COO) reporting to the CEO. The COO will oversee all day-to-day operations and support functions, driving operational excellence, patient safety, quality, and financial sustainability.

KEY DUTIES AND RESPONSIBILITIES

• Support the CEO in operational strategy, business planning and budgeting
• Provide executive oversight of hospital operations, facilities, biomedical engineering and support services .
• Partner with Medical, Nursing, Finance and Risk to enhance patient experience, clinical governance and business continuity
• Lead quality assurance, accreditation, compliance and SafeCare standards
• Drive transformation, digital health, and continuous improvement (Lean, automation)
• Monitor KPIs for operations, quality, finance and patient safety
• Build a high-performance culture through leadership development and performance management .
• Any other duty as may be assigned from time to time by the CEO

REQUIREMENTS

• A Master's Degree in Healthcare Administration, Health Services Management, Business Administration (MBA), or related field;
• Professional Qualification in Hospital Management, Healthcare Operations, Quality Management, Project Management, or Healthcare Leadership will be an added advantage.
• Minimum 10 years progressive leadership in healthcare operations, with at least 5 years at senior executive level in a high-volume hospital
• Proven track record in operations, accreditation, financial management and leading multidisciplinary teams .
• Registration with relevant professional bodies where applicable

PERSONAL TRAITS

• Unwavering Integrity
• Mission alignment
• Organizational and analytical skills
• Compassionate Leadership
• Agility
• Commitment to social Impact
• Strong communication skills

• Support the CEO in operational strategy, business planning and budgeting
• Provide executive oversight of hospital operations, facilities, biomedical engineering and support services .
• Partner with Medical, Nursing, Finance and Risk to enhance patient experience, clinical governance and business continuity
• Lead quality assurance, accreditation, compliance and SafeCare standards
• Drive transformation, digital health, and continuous improvement (Lean, automation)
• Monitor KPIs for operations, quality, finance and patient safety
• Build a high-performance culture through leadership development and performance management .
• Any other duty as may be assigned from time to time by the CEO

• Unwavering Integrity
• Mission alignment
• Organizational and analytical skills
• Compassionate Leadership
• Agility
• Commitment to social Impact
• Strong communication skills

• A Master's Degree in Healthcare Administration, Health Services Management, Business Administration (MBA), or related field;
• Professional Qualification in Hospital Management, Healthcare Operations, Quality Management, Project Management, or Healthcare Leadership will be an added advantage.
• Minimum 10 years progressive leadership in healthcare operations, with at least 5 years at senior executive level in a high-volume hospital
• Proven track record in operations, accreditation, financial management and leading multidisciplinary teams .
• Registration with relevant professional bodies where applicable