Commercial Manager
2025-10-14T02:42:21+00:00
Jackfruit Network
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https://www.jackfruitnetwork.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Education, and Training
Management Officer
2025-10-28T17:00:00+00:00
Kenya
8
The Commercial Manager is responsible for overseeing the firm’s day-to-day operational activities, ensuring efficient service delivery, and driving business growth by supporting customer acquisition and portfolio quality. Reporting to the CFO, this role is pivotal in implementing operational strategies, optimizing credit risk management, and leading field staff. The Commercial Manager will also be responsible for fostering a collaborative and productive environment across the company, with a commitment to maintaining high service standards, supporting a motivated team, and ensuring client satisfaction.
Strategic Operations Planning Collaborate closely with the CFO to develop the institutional operations plan and define implementation strategies aligned with the firm’s goals. Risk Management Work closely with the credit team to ensure effective credit risk mitigation strategies are in place, with all measures aligned to safeguard portfolio health. Business Growth Drive business growth by leading customer acquisition initiatives and loan portfolio expansion while monitoring budget performance and achievement. Ensure all loans meet quality standards. Service Delivery Management Oversee day-to-day service delivery to clients, identify areas for improvement, make recommendations, and lead implementation to enhance client satisfaction and service quality. Field Staff Recruitment and Training Lead the recruitment, selection, and training of field staff, ensuring a skilled and motivated team.
Loan Disbursements Percentage achievement against planned disbursements. Loan Book Growth Total loan book volume achieved, with specific targets for portfolio growth. Portfolio At Risk (PAR) over 30 Days Maintain a PAR (Portfolio At Risk) of under 5% for loans over 30 days past due. Staff Performance Appraisal Complete quarterly and annual performance appraisals for all field staff, with 75% of the field team meeting or exceeding performance benchmarks.
Bachelor's degree in related field
JOB-68edb88db6840
Vacancy title:
Commercial Manager
[Type: FULL_TIME, Industry: Education, and Training, Category: Management Officer]
Jobs at:
Jackfruit Network
Deadline of this Job:
Tuesday, October 28 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Tuesday, October 14 2025, Base Salary: Not Disclosed
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JOB DETAILS:
The Commercial Manager is responsible for overseeing the firm’s day-to-day operational activities, ensuring efficient service delivery, and driving business growth by supporting customer acquisition and portfolio quality. Reporting to the CFO, this role is pivotal in implementing operational strategies, optimizing credit risk management, and leading field staff. The Commercial Manager will also be responsible for fostering a collaborative and productive environment across the company, with a commitment to maintaining high service standards, supporting a motivated team, and ensuring client satisfaction.
Work Hours: 8
Experience in Months: 84
Level of Education: bachelor degree
Job application procedure
Interested and qualified candidates should apply Here now.
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