Our client, a luxury leisure lodge located in Diani, is seeking an experienced Credit Manager to join their team.

The successful candidate will be responsible for managing the organization’s accounts receivable, ensuring that all debts owed to the lodge are collected promptly and efficiently. This role requires maintaining accurate, reliable, and up-to-date financial records related to credit and receivables, while implementing effective credit control procedures.

Key Responsibilities

• Ensure all invoices are checked out and sent to bookers or debtors within two days after check-out.
• Post monthly rental income and other payments accurately.
• Invoice and reconcile inter-company balances by the 4th of each month, and follow up on outstanding balances, responding to debtor queries within 24 hours.
• Post payments from bank statements daily, match debtor credits and payments, and reconcile the suspense account.
• Post and reconcile guest advance deposits and deferred revenue, including TTOO guarantees, providing daily balances and weekly movement reports.
• Circulate weekly debtors aging and guest ledger reports with updated remarks, and prepare monthly reports and schedules for debtors, guest ledger, deferred revenue, and provisions.
• Follow up on unfiscalized or problematic invoices with IT and Finance, maintaining daily issue reports and ensuring timely resolution.
• Compute and document all agent commissions promptly.
• Create accounts receivable accounts in Systems upon credit approval.

Key Qualifications

• Must have a Bachelor’s degree in Accounting, Finance, or Business-related field.
• Minimum of 4–6 years’ experience in credit control or accounts receivable.
• Proven experience managing debtor aging, reconciliations, and collections.
• Hospitality or service-industry finance experience is highly preferred.

• Ensure all invoices are checked out and sent to bookers or debtors within two days after check-out.
• Post monthly rental income and other payments accurately.
• Invoice and reconcile inter-company balances by the 4th of each month, and follow up on outstanding balances, responding to debtor queries within 24 hours.
• Post payments from bank statements daily, match debtor credits and payments, and reconcile the suspense account.
• Post and reconcile guest advance deposits and deferred revenue, including TTOO guarantees, providing daily balances and weekly movement reports.
• Circulate weekly debtors aging and guest ledger reports with updated remarks, and prepare monthly reports and schedules for debtors, guest ledger, deferred revenue, and provisions.
• Follow up on unfiscalized or problematic invoices with IT and Finance, maintaining daily issue reports and ensuring timely resolution.
• Compute and document all agent commissions promptly.
• Create accounts receivable accounts in Systems upon credit approval.

• Credit control
• Accounts receivable management
• Debtor aging management
• Reconciliations
• Collections
• Financial record keeping
• Credit control procedures
• Invoice processing
• Payment posting
• Inter-company balance reconciliation
• Debtor query response
• Suspense account reconciliation
• Guest advance deposit reconciliation
• Deferred revenue reconciliation
• TTOO guarantee management
• Debtors aging reports
• Guest ledger reports
• Monthly reporting
• Provision calculation
• Problematic invoice follow-up
• Agent commission computation
• Accounts receivable account creation

• Bachelor’s degree in Accounting, Finance, or Business-related field.
• Minimum of 4–6 years’ experience in credit control or accounts receivable.
• Proven experience managing debtor aging, reconciliations, and collections.
• Hospitality or service-industry finance experience is highly preferred.