A well-established healthcare company operating in Nairobi, Kenya focusing on distribution and commercialization of medical equipment, consumables, pharmaceutical and healthcare products with reliable, quality-driven solutions is seeking to recruit a high-performing Credit Officer to join the Credit Control function within the Finance Department.

The Credit Officer will be responsible for debt collection, reconciling customer accounts, maintaining accurate credit records, and supporting structured customer onboarding and offboarding processes.

This role plays a critical part in ensuring a healthy cash flow, controlled credit exposure, and full compliance with internal policies.

The ideal candidate is a commercially experienced professional who performs effectively in a fast-paced, high-volume, high-pressure environment driven by technology.

KEY RESPONSIBILITIES

• Execute daily collections activities and follow up on overdue customer accounts
• Engage customers professionally to secure timely payments and payment commitments
• Prepare and maintain accurate customer account reconciliations and statements
• Support resolution of billing disputes in collaboration with Sales teams
• Enforce approved credit terms and support administration of credit holds and releases
• Maintain accurate customer data, collection notes, and documentation in finance systems
• Perform Know Your Customer (KYC) checks and verify onboarding documentation
• Support account opening and onboarding of new customers in line with company policies
• Ensure customer master data is complete, accurate, and properly approved before activation

KEY REQUIREMENTS

• Bachelor's degree in Finance, Accounting, Business Management, or related field
• 2-4 years’ experience in credit control, collections, accounts receivable.
• Experience in a trading, distribution environment is an advantage
• Working knowledge of ERP / CRM systems (SAP, Zoho, or similar)
• Strong communication, negotiation, reconciliation, and documentation skills

WHY JOIN US

• Exposure to a fast-paced healthcare trading environment driven by tech
• Strong learning and development support
• Significant career growth opportunity within the Finance function

• Execute daily collections activities and follow up on overdue customer accounts
• Engage customers professionally to secure timely payments and payment commitments
• Prepare and maintain accurate customer account reconciliations and statements
• Support resolution of billing disputes in collaboration with Sales teams
• Enforce approved credit terms and support administration of credit holds and releases
• Maintain accurate customer data, collection notes, and documentation in finance systems
• Perform Know Your Customer (KYC) checks and verify onboarding documentation
• Support account opening and onboarding of new customers in line with company policies
• Ensure customer master data is complete, accurate, and properly approved before activation

• Strong communication, negotiation, reconciliation, and documentation skills
• Working knowledge of ERP / CRM systems (SAP, Zoho, or similar)

• Bachelor's degree in Finance, Accounting, Business Management, or related field
• 2-4 years’ experience in credit control, collections, accounts receivable.
• Experience in a trading, distribution environment is an advantage