Vacancy title:
Customer Experience Advocates-Kericho

[Type: FULL_TIME, Industry: Insurance, Category: Customer Service]

Jobs at:
AA Kenya

Deadline of this Job:
Wednesday, September 30 2026

Duty Station:
Kericho | Kericho

Summary
Date Posted: Wednesday, September 23 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

AA Kenya is the oldest and largest automobile association in Kenya with over 100,000 members and branch offices in all major towns countrywide. Internationally we are affiliated with the Fédération Internationale de l'Automobile (FIA) which represents over 100 million motorists worldwide.

Responsibilities or duties

• Deliver exceptional customer service across multiple channels.
• Build and maintain strong customer relationships.
• Support branch business development initiatives.
• Handle customer inquiries efficiently and professionally.
• Qualifications or requirements (e.g., education, skills)
• Bachelor’s Degree in a Business-Related Field or its equivalent.
• Good customer service, interpersonal and communication skills.
• Business Development acumen.

Experience needed

Minimum 2 years’ experience in Customer Service.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure
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Interested candidates who meet the above requirements are invited to submit their CV and application letter

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