Monali Staffing Solutions is hiring a Customer Service / Sales Executive for their office in Karen, Kenya.

• Supervise event setup and teardown, ensuring accuracy, safety, and timelines are met.
• Coordinate suppliers, crew, and logistics to ensure smooth event operations.
• Act as the main contact for clients during events and ensure customer satisfaction.
• Handle client feedback, complaints, and special requests professionally.
• Prepare post-event reports and recommend improvements for future events.

• Strong leadership, communication, and organizational skills.
• Proficient in MS Office and event management software.

• Bachelor’s Degree or Diploma in Event Management, Hospitality, or related field.
• 3–5 years of experience in event operations or customer experience roles.