Key Responsibilities:

Front Office Management:

• Welcome patients, schedule appointments, and manage the reception area.
• Handle phone inquiries and respond to emails promptly and professionally.
• Maintain patient records using dental management software and ensure confidentiality.

Clinical Assistance:

• Assist the dentist during procedures by preparing instruments, materials, and patients.
• Sterilize and maintain dental instruments and equipment.
• Educate patients on oral hygiene practices and post-treatment care.

Administrative Tasks:

• Manage billing, invoicing, and insurance documentation.
• Ensure the clinic operates efficiently by ordering supplies and maintaining an organized workspace.
• Maintain accurate records and prepare reports as required.

Qualifications:

• Minimum KCSE grade of C-.
• Proficiency in computer use, including familiarity with dental or medical software (training can be provided).
• Certificate/Diploma in Dental Assisting is an added advantage but not mandatory.
• Strong communication and organizational skills.

Personal Attributes:

• Friendly and professional demeanor with excellent customer service skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Keen attention to detail and a proactive attitude.

• Welcome patients, schedule appointments, and manage the reception area.
• Handle phone inquiries and respond to emails promptly and professionally.
• Maintain patient records using dental management software and ensure confidentiality.
• Assist the dentist during procedures by preparing instruments, materials, and patients.
• Sterilize and maintain dental instruments and equipment.
• Educate patients on oral hygiene practices and post-treatment care.
• Manage billing, invoicing, and insurance documentation.
• Ensure the clinic operates efficiently by ordering supplies and maintaining an organized workspace.
• Maintain accurate records and prepare reports as required.

• Proficiency in computer use
• Strong communication skills
• Organizational skills
• Customer service skills
• Ability to multitask
• Attention to detail
• Proactive attitude

• Minimum KCSE grade of C-.
• Proficiency in computer use, including familiarity with dental or medical software (training can be provided).
• Certificate/Diploma in Dental Assisting is an added advantage but not mandatory.
• Strong communication and organizational skills.
• Friendly and professional demeanor with excellent customer service skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Keen attention to detail and a proactive attitude.