Background

The Digital Transformation Project Manager (PMII) leads the delivery of strategic digital initiatives within the Delivery Centre of Excellence of the Global Technology & Digital Solutions division of World Vision. This business-focused proficient project management role ensures that approved business investments are translated into value-led, usable digital capabilities that enable business-led change and adoption and ultimately contribute to measurable business value.

The Digital Transformation Project Manager leads delivery across the full value chain — from approved intent and validated requirements through build, quality assurance, release, and operational readiness — enabling the business to realise sustained outcomes over time.

The role orchestrates delivery across the Delivery Centre of Excellence disciplines — Business Analysis, Quality Assurance, and Change & Adoption — while coordinating closely with wider GTD functions such as Architecture, Cybersecurity, Infrastructure & Operations, and external partners.

Qualifications & Certifications

• Bachelor’s degree in Business, Information Technology, or a related discipline.
• Recognised project management certification (PMP, PRINCE2 or equivalent).
• Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFe or equivalent) preferred.
• Change management certification desirable (PROSCI or equivalent).

Key Accountabilities

Delivery Across the Value Chain

• Manage project delivery across the Delivery CoE value chain, from validated intent through build, quality assurance, release, and operational readiness.
• Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
• Ensure project fundamentals are in place to support successful adoption and value realisation.
• Enable effective collaboration between disciplines to ensure cohesive delivery.
• Maintain delivery momentum by managing dependencies, risks, and key decisions.

Change & Adoption Enablement

• Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption.
• Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines.
• Support readiness planning including communications, training, and operational transition.
• Ensure delivery outputs enable successful adoption and sustained ways of working.

Stakeholder Engagement & Governance

• Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations.
• Facilitate governance forums including Steering Committees and delivery reviews.
• Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs.
• Support informed decision-making through structured delivery insights.

Planning & Delivery Control

• Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts.
• Track progress and adjust plans where necessary to maintain delivery commitments.
• Ensure adherence to Delivery CoE governance and project standards.
• Ensure operational readiness and transition planning are incorporated into delivery.

Financial Stewardship

• Manage project financials including budgeting, forecasting, and cost control.
• Monitor financial performance and highlight variances early to protect investment value.
• Support investment governance and value stewardship.

Risk & Issue Management

• Identify and actively manage delivery, operational, and organisational risks.
• Facilitate resolution of complex issues through structured analysis and collaborative decision-making.
• Ensure delivery risks impacting adoption or operational readiness are proactively addressed.

Vendor & Partner Coordination

• Support sourcing activities including vendor evaluation and onboarding.
• Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes.
• Ensure vendor delivery aligns with Delivery CoE standards and governance.

Delivery Excellence & Continuous Improvement

• Apply Delivery CoE standards, frameworks, and governance to ensure consistent delivery practices.
• Champion the application of project standards and delivery approaches across our wider team and with business stakeholders
• Capture lessons learned and contribute to improving organisational delivery capability.
• Contribute to the ongoing maturity of Delivery Centre of Excellence practices.

Project Manager Skills & Experience

• Minimum of 5+ years’ experience, including at least 2–3 years managing IT projects or workstreams within complex delivery environments.
• Demonstrated ability to lead delivery activities or workstream teams through moderately complex initiatives, maintaining alignment to strategic objectives and applying disciplined delivery practices across stakeholders and deliver practices.
• Strong communication skills with the ability to clearly convey delivery status, risks, dependencies clearly to both technical and non-technical stakeholders.
• Proven experience in engaging and collaborating with stakeholders, including business partners, delivery teams, and vendors to build effective working relationships
• Solid understanding of organisational change and adoption considerations, with experience supporting successful implementation and transition into operations.
• Experience applying project standards, frameworks, and governance, with the ability to learn, adapt, and continuously improve delivery practices.
• Ability to support delivery across the project lifecycle, from initiation and planning through execution and readiness for adoption.
• Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments.
• Ability to operate effectively in complex, matrixed organisations and coordinate cross-functional delivery teams.
• Strong problem-solving capability with a structured approach to planning, risk management, and delivery governance.

• Manage project delivery across the Delivery CoE value chain, from validated intent through build, quality assurance, release, and operational readiness.
• Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
• Ensure project fundamentals are in place to support successful adoption and value realisation.
• Enable effective collaboration between disciplines to ensure cohesive delivery.
• Maintain delivery momentum by managing dependencies, risks, and key decisions.
• Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption.
• Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines.
• Support readiness planning including communications, training, and operational transition.
• Ensure delivery outputs enable successful adoption and sustained ways of working.
• Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations.
• Facilitate governance forums including Steering Committees and delivery reviews.
• Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs.
• Support informed decision-making through structured delivery insights.
• Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts.
• Track progress and adjust plans where necessary to maintain delivery commitments.
• Ensure adherence to Delivery CoE governance and project standards.
• Ensure operational readiness and transition planning are incorporated into delivery.
• Manage project financials including budgeting, forecasting, and cost control.
• Monitor financial performance and highlight variances early to protect investment value.
• Support investment governance and value stewardship.
• Identify and actively manage delivery, operational, and organisational risks.
• Facilitate resolution of complex issues through structured analysis and collaborative decision-making.
• Ensure delivery risks impacting adoption or operational readiness are proactively addressed.
• Support sourcing activities including vendor evaluation and onboarding.
• Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes.
• Ensure vendor delivery aligns with Delivery CoE standards and governance.
• Apply Delivery CoE standards, frameworks, and governance to ensure consistent delivery practices.
• Champion the application of project standards and delivery approaches across our wider team and with business stakeholders
• Capture lessons learned and contribute to improving organisational delivery capability.
• Contribute to the ongoing maturity of Delivery Centre of Excellence practices.

• Strong communication skills with the ability to clearly convey delivery status, risks, dependencies clearly to both technical and non-technical stakeholders.
• Proven experience in engaging and collaborating with stakeholders, including business partners, delivery teams, and vendors to build effective working relationships
• Solid understanding of organisational change and adoption considerations, with experience supporting successful implementation and transition into operations.
• Experience applying project standards, frameworks, and governance, with the ability to learn, adapt, and continuously improve delivery practices.
• Ability to support delivery across the project lifecycle, from initiation and planning through execution and readiness for adoption.
• Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments.
• Ability to operate effectively in complex, matrixed organisations and coordinate cross-functional delivery teams.
• Strong problem-solving capability with a structured approach to planning, risk management, and delivery governance.

• Bachelor’s degree in Business, Information Technology, or a related discipline.
• Recognised project management certification (PMP, PRINCE2 or equivalent).
• Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFe or equivalent) preferred.
• Change management certification desirable (PROSCI or equivalent).