Role Overview

The Direct Sales Representative – Personal Banking is responsible for driving growth of the retail business through aggressive sales and relationship management within the Nairobi Region.

The role demands strong customer engagement capabilities and a proactive sales approach to expand the personal banking portfolio.

Key Duties and Responsibilities

The Direct Sales Representative will:

• Drive growth of the retail banking business through structured sales activities.
• Acquire new personal banking clients within the Nairobi Region.
• Manage and grow customer relationships to enhance product uptake.
• Identify cross-selling opportunities within the personal banking portfolio.
• Support deposit mobilization and asset book growth.
• Ensure adherence to retail sales policies and procedures.
• Contribute to revenue growth through proactive relationship management.
• Maintain accurate sales records and performance tracking.
• Support achievement of assigned sales targets.

• Drive growth of the retail banking business through structured sales activities.
• Acquire new personal banking clients within the Nairobi Region.
• Manage and grow customer relationships to enhance product uptake.
• Identify cross-selling opportunities within the personal banking portfolio.
• Support deposit mobilization and asset book growth.
• Ensure adherence to retail sales policies and procedures.
• Contribute to revenue growth through proactive relationship management.
• Maintain accurate sales records and performance tracking.
• Support achievement of assigned sales targets.