Background

Mini Group is a dynamic, multi-industry conglomerate with a strong presence across East Africa. We specialize in diverse sectors including baking, real estate, construction, telecommunications, energy, auto spares, hospitality, manufacturing, trading, and microfinance.

Key Duties & Responsibilities

Delivery & Transportation

• Safely drive assigned Tuk Tuks to deliver goods to customers and outlets.
• Verify all items before dispatch and upon delivery to ensure accuracy.
• Plan efficient delivery routes to minimise delays and fuel consumption.
• Ensure goods are delivered within scheduled timelines and in good condition.

Customer Service

• Provide courteous and professional service when interacting with customers.
• Collect signed delivery notes and maintain accurate proof of delivery records.
• Address customer concerns promptly and escalate unresolved issues to the Warehouse Manager.

Vehicle Maintenance

• Conduct routine pre-trip and post-trip checks (fuel, tires, oil, lights, brakes, etc.).
• Maintain cleanliness and operational standards of assigned vehicles.
• Report any vehicle defects, maintenance needs, or accidents immediately.

Documentation & Reporting

• Keep accurate records of daily deliveries, mileage, fuel usage, and route logs.
• Submit delivery reports to the Warehouse Manager at the end of each shift.
• Ensure all delivery documentation is completed, signed, and filed correctly.

Safety & Compliance

• Adhere strictly to all traffic laws and internal safety guidelines.
• Report accidents, delays, or security concerns promptly.
• Comply with company health, safety, and environmental policies.

Loading & Unloading

• Assist with loading and unloading goods, ensuring safe handling and stacking.
• Prevent damage to fragile or high-value goods during transport.

Qualifications & Experience

• KCSE Certificate or Diploma in Mechanical/Automotive Engineering (an added advantage).
• Valid driver’s license with Class BCE or relevant categories for Tuk Tuk.
• Clean driving record with no history of major traffic violations or accidents.
• Minimum 2–3 years’ experience driving Tuk Tuks or small delivery trucks within FMCG, logistics, or retail environments.
• Good knowledge of delivery routes in Nairobi, Mombasa, and surrounding regions.
• Basic mechanical knowledge and ability to perform minor repairs preferred.

• Safely drive assigned Tuk Tuks to deliver goods to customers and outlets.
• Verify all items before dispatch and upon delivery to ensure accuracy.
• Plan efficient delivery routes to minimise delays and fuel consumption.
• Ensure goods are delivered within scheduled timelines and in good condition.
• Provide courteous and professional service when interacting with customers.
• Collect signed delivery notes and maintain accurate proof of delivery records.
• Address customer concerns promptly and escalate unresolved issues to the Warehouse Manager.
• Conduct routine pre-trip and post-trip checks (fuel, tires, oil, lights, brakes, etc.).
• Maintain cleanliness and operational standards of assigned vehicles.
• Report any vehicle defects, maintenance needs, or accidents immediately.
• Keep accurate records of daily deliveries, mileage, fuel usage, and route logs.
• Submit delivery reports to the Warehouse Manager at the end of each shift.
• Ensure all delivery documentation is completed, signed, and filed correctly.
• Adhere strictly to all traffic laws and internal safety guidelines.
• Report accidents, delays, or security concerns promptly.
• Comply with company health, safety, and environmental policies.
• Assist with loading and unloading goods, ensuring safe handling and stacking.
• Prevent damage to fragile or high-value goods during transport.

• Basic mechanical knowledge
• Ability to perform minor repairs
• Good knowledge of delivery routes in Nairobi, Mombasa, and surrounding regions

• KCSE Certificate or Diploma in Mechanical/Automotive Engineering (an added advantage).
• Valid driver’s license with Class BCE or relevant categories for Tuk Tuk.
• Clean driving record with no history of major traffic violations or accidents.