JOB DESCRIPTION

JOB INFORMATION

Job TitleField Sales Agent

Reports to (Job Title)Commercial Manager

DepartmentCommercial

LocationNairobi

CountryKenya

PURPOSE OF THE JOB

To drive sales growth of Purifaaya Ceramic Water Filters by building institutional partnerships, activating retail outlets, and conducting community product demonstrations within the assigned territory.

Responsibility

• Customer pipeline development (B2B and B2C channels) through research and events.
• Attend events (activations, markets, trade fairs, presentations at client premises, conferences, etc. in order to promote the business and gather prospects for the channel pipelines.
• Sales; convert prospects in channel pipelines to customers, manage customer referral and achieve monthly sales targets
• Customer service; call all existing customers to conduct customer satisfaction surveys, answer any queries and ask for referrals.
• Logistics support for sales and other project activities, including arranging transport of orders and other support required
• Provide market feedback and competitor intelligence and submit weekly sales and pipeline reports.
• Tele sales Task (Lead Qualification);

Call potential customers from the lead list to determine if they meet the criteria for your product/service.

Identify their needs, budget, decision-making authority, and timeline for purchase

Record findings accurately in the CRM for follow-up by the sales team

COMMUNICATION REQUIREMENTS

(MOST RELEVANT FOR THE JOB)

• ExternalGeneral populationClose sales and raise awareness of the product and brand at events and activations.
• ExternalSuppliersSupporting with sourcing requirements for the events (i.e. marketing materials, transport, etc.).
• ExternalClientsConduct customer satisfaction surveys via phone.

SPECIAL CONDITIONS

May require occasional travel upcountry.

We will review applications on a rolling basis, so please apply as soon as possible. Due to the volume of applications, we may not be able to respond to every individual application we receive. If you do not receive an invitation for an interview from us within 4 weeks of applying, please consider your application unsuccessful.

• Customer pipeline development (B2B and B2C channels) through research and events.
• Attend events (activations, markets, trade fairs, presentations at client premises, conferences, etc. in order to promote the business and gather prospects for the channel pipelines.
• Sales; convert prospects in channel pipelines to customers, manage customer referral and achieve monthly sales targets
• Customer service; call all existing customers to conduct customer satisfaction surveys, answer any queries and ask for referrals.
• Logistics support for sales and other project activities, including arranging transport of orders and other support required
• Provide market feedback and competitor intelligence and submit weekly sales and pipeline reports.
• Tele sales Task (Lead Qualification);
• Call potential customers from the lead list to determine if they meet the criteria for your product/service.
• Identify their needs, budget, decision-making authority, and timeline for purchase
• Record findings accurately in the CRM for follow-up by the sales team

• Sales
• Customer Service
• Communication
• Lead Qualification
• Market Feedback
• Competitor Intelligence
• Logistics Support

• Experience in sales and customer service.
• Ability to build institutional partnerships.
• Experience in activating retail outlets.
• Proficiency in conducting community product demonstrations.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to travel occasionally upcountry.