About Us

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.

We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.

Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.

CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.

About the Role

Reporting to the Branch Manager the role holder with be responsible for Branch credit reports, debtor’s reconciliation, receipting, banking, and petty cash management.

Key Responsibilities

• Participate in implementation of the company’s credit control policy;
• Sending monthly commission and debtor’s statements and resolve incoming queries on outstanding accounts from intermediaries;
• Apply reminders on account to ensure debts are paid in a timely manner and full follow through by relevant intermediaries;
• Referring of uncollected debts to debt collection agencies, managing legal action and reference to the Credit Reference Bureau (CRB);
• Drive collection of premium debited on a monthly basis;
• Tracing and pursuing long outstanding debtors and where possible, assess capacity to settle debts;
• Follow up bounced cheques and contacts the clients for replacements as and when it arises and provides a monthly report;
• Check remittances (RTGS, EFT, IPFs) and facilitate receipting within 24 hours and monitor daily receipting and banking of all premiums received;
• Visit and call intermediaries for follow up on collections and reconciliations to provide a weekly report.

Who We’re Looking For

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• Progress in CPA, ACCA, or equivalent certification required.
• 1-2 years of experience in accounting.

• Participate in implementation of the company’s credit control policy;
• Sending monthly commission and debtor’s statements and resolve incoming queries on outstanding accounts from intermediaries;
• Apply reminders on account to ensure debts are paid in a timely manner and full follow through by relevant intermediaries;
• Referring of uncollected debts to debt collection agencies, managing legal action and reference to the Credit Reference Bureau (CRB);
• Drive collection of premium debited on a monthly basis;
• Tracing and pursuing long outstanding debtors and where possible, assess capacity to settle debts;
• Follow up bounced cheques and contacts the clients for replacements as and when it arises and provides a monthly report;
• Check remittances (RTGS, EFT, IPFs) and facilitate receipting within 24 hours and monitor daily receipting and banking of all premiums received;
• Visit and call intermediaries for follow up on collections and reconciliations to provide a weekly report.

• Bachelor’s degree in Accounting, Finance, or related field.
• Progress in CPA, ACCA, or equivalent certification required.
• 1-2 years of experience in accounting.