Background information about the job or company (e.g., role context, company overview)

At Nairobi Central Hardware Ltd, our primary mission is to create opportunities for you and to enhance our communities. To achieve this, we deliver high-quality general hardware and safety-wear products used in construction, manufacturing, home improvement, plumbing, and agriculture. Our management philosophy is centered around building a strong, sustaina...

Responsibilities or duties

Maintain a high level of Cleanliness and personal hygiene and look presentable.

Arrive on time and be ready to begin work at 8:00 AM; remain on duty until 5:00 PM or until daily tasks are complete.

Provide written notice to supervisors for any planned absence or early departure.

Perform warehouse duties including clerical tasks, manual labor, heavy lifting, and operating material handling equipment.

Conduct warehouse functions across multiple areas: counter service, inventory control, receiving/disbursing, storage, picking, packing, staging, and delivery of materials.

Organize materials accurately on shelves, racks, or designated storage areas.

Attach tags or labels and mark merchandise clearly as required.

Ensure proper utilization of warehouse space and safe handling of materials to prevent damage, pilferage, or accidents.

Apply the First-In, First-Out (FIFO) principle in handling raw materials and dispatching finished goods.

Identify and resolve inventory discrepancies promptly in coordination with supervising personnel.

Provide guidance to supervisors on inventory management, warehouse planning, and operational efficiency.

Ensure incoming and retail merchandise is properly stacked with visible labels; isolate any tampered or suspicious items for inspection or repacking.

Maintain clean and organized storage facilities at all times.

Communicate effectively with supervisors regarding task delegation, problem-solving, and operational concerns.

Train and mentor new staff in company practices and systems.

Manage stock documentation, including stock cards, to maintain accurate inventory control.

Double-check orders for accuracy before dispatch.

Stay proactive and productive even without direct instructions.

Remain up to date on new arrivals and stock changes.

Understand packaging requirements, including appropriate box/sack sizes and weight limits.

Respond promptly when called upon to assist with tasks.

Uphold the company’s culture, values, and operational standards with integrity and professionalism.

Qualifications or requirements (e.g., education, skills)

Personal integrity, trustworthiness, and accountability.

Ability to manage stress, changing priorities, and meet deadlines.

Problem-solving, critical thinking, and initiative.

Strong organizational skills with attention to detail.

Positive, optimistic, and success-oriented attitude.

Commitment to health, hygiene, and safety standards, including proper use of PPE.

Professional work ethic and respectful interpersonal conduct.

Knowledge of safe work practices, procedures, and policies.

Physical ability to lift, bend, climb, and move heavy items regularly.

Mental ability to identify product size, type, style, color, or code.

Ability to follow written and verbal instructions in English or Kiswahili.

Effective teamwork, communication, and adaptability in a fast-paced environment.

Ability to prioritize work and act professionally under pressure.

Receptiveness to feedback and willingness to take corrective action.

Keen attention to detail and strong time management, Punctuality and reliability.

Experience needed

The role requires attention to detail, physical stamina, and adherence to company safety and quality standards.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

The Picker/Packer/General Laborer is responsible for supporting the efficient operation of Nairobi Central Hardware Limited by accurately picking, packing, and preparing goods for delivery or storage. Employees in this role ensure that inventory is handled correctly, orders are fulfilled accurately, and the warehouse remains organized and safe. Punctuality, reliability, and teamwork are essential to meet operational targets and maintain high customer satisfaction.

• Maintain a high level of Cleanliness and personal hygiene and look presentable.
• Arrive on time and be ready to begin work at 8:00 AM; remain on duty until 5:00 PM or until daily tasks are complete.
• Provide written notice to supervisors for any planned absence or early departure.
• Perform warehouse duties including clerical tasks, manual labor, heavy lifting, and operating material handling equipment.
• Conduct warehouse functions across multiple areas: counter service, inventory control, receiving/disbursing, storage, picking, packing, staging, and delivery of materials.
• Organize materials accurately on shelves, racks, or designated storage areas.
• Attach tags or labels and mark merchandise clearly as required.
• Ensure proper utilization of warehouse space and safe handling of materials to prevent damage, pilferage, or accidents.
• Apply the First-In, First-Out (FIFO) principle in handling raw materials and dispatching finished goods.
• Identify and resolve inventory discrepancies promptly in coordination with supervising personnel.
• Provide guidance to supervisors on inventory management, warehouse planning, and operational efficiency.
• Ensure incoming and retail merchandise is properly stacked with visible labels; isolate any tampered or suspicious items for inspection or repacking.
• Maintain clean and organized storage facilities at all times.
• Communicate effectively with supervisors regarding task delegation, problem-solving, and operational concerns.
• Train and mentor new staff in company practices and systems.
• Manage stock documentation, including stock cards, to maintain accurate inventory control.
• Double-check orders for accuracy before dispatch.
• Stay proactive and productive even without direct instructions.
• Remain up to date on new arrivals and stock changes.
• Understand packaging requirements, including appropriate box/sack sizes and weight limits.
• Respond promptly when called upon to assist with tasks.
• Uphold the company’s culture, values, and operational standards with integrity and professionalism.

• Personal integrity, trustworthiness, and accountability.
• Ability to manage stress, changing priorities, and meet deadlines.
• Problem-solving, critical thinking, and initiative.
• Strong organizational skills with attention to detail.
• Positive, optimistic, and success-oriented attitude.
• Commitment to health, hygiene, and safety standards, including proper use of PPE.
• Professional work ethic and respectful interpersonal conduct.
• Knowledge of safe work practices, procedures, and policies.
• Physical ability to lift, bend, climb, and move heavy items regularly.
• Mental ability to identify product size, type, style, color, or code.
• Ability to follow written and verbal instructions in English or Kiswahili.
• Effective teamwork, communication, and adaptability in a fast-paced environment.
• Ability to prioritize work and act professionally under pressure.
• Receptiveness to feedback and willingness to take corrective action.
• Keen attention to detail and strong time management, Punctuality and reliability.

• Diploma