Healthcare Quality Assurance Manager (Team Lead) job at Flexi-Personnel
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Healthcare Quality Assurance Manager (Team Lead)
2026-10-21T17:22:00+00:00
Flexi-Personnel
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_9800/logo/Flexi-Personnel.png
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Consulting
Management, Healthcare, Business Operations, Team leader
KES
MONTH
2026-11-02T17:00:00+00:00
8

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support.

JOB PURPOSE:

Under the direct supervision of the Director, Clinical Services, this position is for a nurse currently licensed and registered. Independent judgment is required to plan, prioritize and organize diversified workload, always maintains proper dress code and professional demeanour. Must possess a cheerful work attitude and foster a positive team spirit both within the department as well as between the other departments in support with the overall philosophy of the organization and fellow employees.

ROLES & RESPONSIBILITIES:

  • Review Nurses notes documents for accuracy and completeness prior to locking and submitting data electronically. Return any incomplete or incorrect notes for review.
  • Reviews physician orders, medication profiles, aide care plans in relation to the nurses notes QA.
  • Review all Medicaid and other episodic payers’ clinical records at the local level to assure appropriate documentation for reimbursement. This review includes verification of appropriate documentation, quality of care provided, visits utilization, appropriate contacts with physicians, adherence to the care plan, and evidence of communication between disciplines.
  • Review Nurse’s notes for accuracy and completeness following the plan of care prior to approval.
  • Coordinate communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning and ensure compliance through review of documentation and care coordination activities.
  • Participate in performance improvement activities, maintain ongoing clinical knowledge through internal/external training programs, provide interpretation of knowledge and direction to staff.
  • Identify clinical problem areas and document deficiency trends in a proactive approach.
  • Educate administrative and clinical associate staff in the correction of these deficiencies.
  • Participate in biweekly meetings and report ongoing issues in the QA /Clinical departments.
  • Submit weekly reports for QA including how many notes QA’d within the week, identify ongoing issues that require further review.
  • Other duties as assigned.

EDUCATIONAL QUALIFICATIONS & CAREER EXPERIENCE:

  • Bachelor’s Degree/ Registered Nurse.
  • Currently “in good standing”.
  • Minimum of 6 years’ professional experience.

Skills:

  • Superb interpersonal and organizational skills with proven ability to work independently and in a team setting
  • Exceptional written and oral communication skills with the enthusiasm and drive to significantly contribute to a mission-based organization.

Reasoning Ability:

  • Strong ability to apply common sense understanding, judgment, and leadership to carry out instructions furnished in written, oral, or diagram form.
  • Self-starter with the ability to work in a fast-paced environment moving multiple initiatives forward concurrently.
  • Ability to prioritize job tasks and multitask functions.
  • Creative problem solver with a strong attention to detail.
  • Review Nurses notes documents for accuracy and completeness prior to locking and submitting data electronically. Return any incomplete or incorrect notes for review.
  • Reviews physician orders, medication profiles, aide care plans in relation to the nurses notes QA.
  • Review all Medicaid and other episodic payers’ clinical records at the local level to assure appropriate documentation for reimbursement. This review includes verification of appropriate documentation, quality of care provided, visits utilization, appropriate contacts with physicians, adherence to the care plan, and evidence of communication between disciplines.
  • Review Nurse’s notes for accuracy and completeness following the plan of care prior to approval.
  • Coordinate communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning and ensure compliance through review of documentation and care coordination activities.
  • Participate in performance improvement activities, maintain ongoing clinical knowledge through internal/external training programs, provide interpretation of knowledge and direction to staff.
  • Identify clinical problem areas and document deficiency trends in a proactive approach.
  • Educate administrative and clinical associate staff in the correction of these deficiencies.
  • Participate in biweekly meetings and report ongoing issues in the QA /Clinical departments.
  • Submit weekly reports for QA including how many notes QA’d within the week, identify ongoing issues that require further review.
  • Other duties as assigned.
  • Superb interpersonal and organizational skills with proven ability to work independently and in a team setting
  • Exceptional written and oral communication skills with the enthusiasm and drive to significantly contribute to a mission-based organization.
  • Strong ability to apply common sense understanding, judgment, and leadership to carry out instructions furnished in written, oral, or diagram form.
  • Self-starter with the ability to work in a fast-paced environment moving multiple initiatives forward concurrently.
  • Ability to prioritize job tasks and multitask functions.
  • Creative problem solver with a strong attention to detail.
  • Bachelor’s Degree/ Registered Nurse.
  • Currently “in good standing”.
  • Minimum of 6 years’ professional experience.
bachelor degree
72
JOB-6ad8f4b84e3a3

Vacancy title:
Healthcare Quality Assurance Manager (Team Lead)

[Type: FULL_TIME, Industry: Consulting, Category: Management, Healthcare, Business Operations, Team leader]

Jobs at:
Flexi-Personnel

Deadline of this Job:
Monday, November 2 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Wednesday, October 21 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support.

JOB PURPOSE:

Under the direct supervision of the Director, Clinical Services, this position is for a nurse currently licensed and registered. Independent judgment is required to plan, prioritize and organize diversified workload, always maintains proper dress code and professional demeanour. Must possess a cheerful work attitude and foster a positive team spirit both within the department as well as between the other departments in support with the overall philosophy of the organization and fellow employees.

ROLES & RESPONSIBILITIES:

  • Review Nurses notes documents for accuracy and completeness prior to locking and submitting data electronically. Return any incomplete or incorrect notes for review.
  • Reviews physician orders, medication profiles, aide care plans in relation to the nurses notes QA.
  • Review all Medicaid and other episodic payers’ clinical records at the local level to assure appropriate documentation for reimbursement. This review includes verification of appropriate documentation, quality of care provided, visits utilization, appropriate contacts with physicians, adherence to the care plan, and evidence of communication between disciplines.
  • Review Nurse’s notes for accuracy and completeness following the plan of care prior to approval.
  • Coordinate communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning and ensure compliance through review of documentation and care coordination activities.
  • Participate in performance improvement activities, maintain ongoing clinical knowledge through internal/external training programs, provide interpretation of knowledge and direction to staff.
  • Identify clinical problem areas and document deficiency trends in a proactive approach.
  • Educate administrative and clinical associate staff in the correction of these deficiencies.
  • Participate in biweekly meetings and report ongoing issues in the QA /Clinical departments.
  • Submit weekly reports for QA including how many notes QA’d within the week, identify ongoing issues that require further review.
  • Other duties as assigned.

EDUCATIONAL QUALIFICATIONS & CAREER EXPERIENCE:

  • Bachelor’s Degree/ Registered Nurse.
  • Currently “in good standing”.
  • Minimum of 6 years’ professional experience.

Skills:

  • Superb interpersonal and organizational skills with proven ability to work independently and in a team setting
  • Exceptional written and oral communication skills with the enthusiasm and drive to significantly contribute to a mission-based organization.

Reasoning Ability:

  • Strong ability to apply common sense understanding, judgment, and leadership to carry out instructions furnished in written, oral, or diagram form.
  • Self-starter with the ability to work in a fast-paced environment moving multiple initiatives forward concurrently.
  • Ability to prioritize job tasks and multitask functions.
  • Creative problem solver with a strong attention to detail.

Work Hours: 8

Experience in Months: 72

Level of Education: bachelor degree

Job application procedure

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Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: Monday, November 2 2026
Duty Station: Nairobi | Nairobi
Posted: 21-10-2026
No of Jobs: 1
Start Publishing: 21-10-2026
Stop Publishing (Put date of 2030): 10-10-2076
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