Hospital Administrator
2025-10-08T13:09:59+00:00
Shalom Hospital
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https://shalomhospital.org/
FULL_TIME
Kenya
Nairobi
00100
Kenya
Healthcare
Admin & Office
2025-10-21T17:00:00+00:00
Kenya
8
Description
Shalom Hospital was established in 1992 as a small clinic in a rented house in Mutituni. It grew progressively, transforming into Dr. Onyango Nursing Home in 1998. Undaunted by challenges, Shalom Hospital Machakos opened its doors in 2002 as a fully-fledged private hospital with a mission to provide quality, affordable, and accessible healthcare to the community. Today, the Shalom Healthcare Group continues to expand its footprint across Kenya, delivering compassionate and innovative healthcare solutions.
Job Purpose
The Hospital Administrator will be responsible for overseeing the day-to-day administrative, operational, and financial functions of Shalom Hospital – Kisumu Branch. The role ensures efficient service delivery, operational excellence, regulatory compliance, and continuous improvement in patient care and business growth.
Key Responsibilities
Administrative and Operational Leadership
- Provide overall administrative and operational support to ensure smooth running of the hospital.
- Develop and implement strategies for process improvement, efficiency, and business growth.
- Enforce customer service excellence standards to ensure outstanding patient experiences.
- Coordinate the development and implementation of work plans, targets, and performance reports.
- Ensure adherence to SHG (Shalom Healthcare Group) standards, rules, and regulations.
- Supervise all departments including Human Resources, Finance, ICT, Nursing, Housekeeping, Catering, and Security to ensure effective performance.
- Oversee asset management and inventory control, ensuring prudent utilization of hospital resources.
Financial and Business Management
- Oversee revenue collection, identify and close gaps for wastage and fraud prevention.
- Promote prudent cost management to optimize operational efficiency.
- Supervise budgeting, expenditure control, and financial reporting for the branch.
- Lead and monitor sales and marketing activities, ensuring clear targets are set and met to drive business growth.
- Coordinate business process re-engineering to enhance operational effectiveness.
Human Resource and Performance Management
- Coordinate implementation of the performance appraisal system across all departments.
- Ensure staff welfare programs are implemented and managed according to hospital policies.
- Manage staff recruitment, induction, discipline, motivation, and retention.
- Identify training and development needs to enhance staff competence and productivity.
Facility and Support Services Management
- Ensure security systems and personnel effectively safeguard hospital property and staff.
- Oversee housekeeping and catering services, maintaining high standards of cleanliness and service quality.
- Ensure preventive maintenance and timely repair of biomedical and non-medical equipment.
- Monitor hospital infrastructure to ensure compliance with safety, health, and quality standards.
Compliance and Quality Assurance
- Ensure compliance with all statutory regulations, health standards, and licensing requirements.
- Promote continuous quality improvement through regular audits, reviews, and corrective actions.
- Carry out customer satisfaction surveys and implement action plans to improve service delivery.
- Coordinate corporate social responsibility (CSR) initiatives that enhance the hospital’s community impact and brand visibility.
Communication and External Relations
- Manage media and public relations for the Kisumu branch in alignment with corporate guidelines.
- Maintain positive relationships with clients, community leaders, regulators, and business partners.
Qualifications and Experience
- Bachelor’s degree in Healthcare Administration, Business Administration, Management, or related field.
- A Master’s degree in Healthcare Management or Business Administration (MBA) will be an added advantage.
- Minimum of 5 years’ progressive experience in hospital administration or operations management in a busy healthcare setting.
- Proven experience in financial management, HR oversight, and service delivery improvement.
- Strong understanding of healthcare laws, compliance standards, and hospital operations.
Administrative and Operational Leadership
Provide overall administrative and operational support to ensure smooth running of the hospital.
Develop and implement strategies for process improvement, efficiency, and business growth.
Enforce customer service excellence standards to ensure outstanding patient experiences.
Coordinate the development and implementation of work plans, targets, and performance reports.
Ensure adherence to SHG (Shalom Healthcare Group) standards, rules, and regulations.
Supervise all departments including Human Resources, Finance, ICT, Nursing, Housekeeping, Catering, and Security to ensure effective performance.
Oversee asset management and inventory control, ensuring prudent utilization of hospital resources.
Financial and Business Management
Oversee revenue collection, identify and close gaps for wastage and fraud prevention.
Promote prudent cost management to optimize operational efficiency.
Supervise budgeting, expenditure control, and financial reporting for the branch.
Lead and monitor sales and marketing activities, ensuring clear targets are set and met to drive business growth.
Coordinate business process re-engineering to enhance operational effectiveness.
Human Resource and Performance Management
Coordinate implementation of the performance appraisal system across all departments.
Ensure staff welfare programs are implemented and managed according to hospital policies.
Manage staff recruitment, induction, discipline, motivation, and retention.
Identify training and development needs to enhance staff competence and productivity.
Facility and Support Services Management
Ensure security systems and personnel effectively safeguard hospital property and staff.
Oversee housekeeping and catering services, maintaining high standards of cleanliness and service quality.
Ensure preventive maintenance and timely repair of biomedical and non-medical equipment.
Monitor hospital infrastructure to ensure compliance with safety, health, and quality standards.
Proven experience in financial management, HR oversight, and service delivery improvement.
Strong understanding of healthcare laws, compliance standards, and hospital operations.
Bachelor’s degree in Healthcare Administration, Business Administration, Management, or related field.
A Master’s degree in Healthcare Management or Business Administration (MBA) will be an added advantage.
Minimum of 5 years’ progressive experience in hospital administration or operations management in a busy healthcare setting.
JOB-68e662a77e91a
Vacancy title:
Hospital Administrator
[Type: FULL_TIME, Industry: Healthcare, Category: Admin & Office]
Jobs at:
Shalom Hospital
Deadline of this Job:
Tuesday, October 21 2025
Duty Station:
Kenya | Nairobi | Kenya
Summary
Date Posted: Wednesday, October 8 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Description
Shalom Hospital was established in 1992 as a small clinic in a rented house in Mutituni. It grew progressively, transforming into Dr. Onyango Nursing Home in 1998. Undaunted by challenges, Shalom Hospital Machakos opened its doors in 2002 as a fully-fledged private hospital with a mission to provide quality, affordable, and accessible healthcare to the community. Today, the Shalom Healthcare Group continues to expand its footprint across Kenya, delivering compassionate and innovative healthcare solutions.
Job Purpose
The Hospital Administrator will be responsible for overseeing the day-to-day administrative, operational, and financial functions of Shalom Hospital – Kisumu Branch. The role ensures efficient service delivery, operational excellence, regulatory compliance, and continuous improvement in patient care and business growth.
Key Responsibilities
Administrative and Operational Leadership
- Provide overall administrative and operational support to ensure smooth running of the hospital.
- Develop and implement strategies for process improvement, efficiency, and business growth.
- Enforce customer service excellence standards to ensure outstanding patient experiences.
- Coordinate the development and implementation of work plans, targets, and performance reports.
- Ensure adherence to SHG (Shalom Healthcare Group) standards, rules, and regulations.
- Supervise all departments including Human Resources, Finance, ICT, Nursing, Housekeeping, Catering, and Security to ensure effective performance.
- Oversee asset management and inventory control, ensuring prudent utilization of hospital resources.
Financial and Business Management
- Oversee revenue collection, identify and close gaps for wastage and fraud prevention.
- Promote prudent cost management to optimize operational efficiency.
- Supervise budgeting, expenditure control, and financial reporting for the branch.
- Lead and monitor sales and marketing activities, ensuring clear targets are set and met to drive business growth.
- Coordinate business process re-engineering to enhance operational effectiveness.
Human Resource and Performance Management
- Coordinate implementation of the performance appraisal system across all departments.
- Ensure staff welfare programs are implemented and managed according to hospital policies.
- Manage staff recruitment, induction, discipline, motivation, and retention.
- Identify training and development needs to enhance staff competence and productivity.
Facility and Support Services Management
- Ensure security systems and personnel effectively safeguard hospital property and staff.
- Oversee housekeeping and catering services, maintaining high standards of cleanliness and service quality.
- Ensure preventive maintenance and timely repair of biomedical and non-medical equipment.
- Monitor hospital infrastructure to ensure compliance with safety, health, and quality standards.
Compliance and Quality Assurance
- Ensure compliance with all statutory regulations, health standards, and licensing requirements.
- Promote continuous quality improvement through regular audits, reviews, and corrective actions.
- Carry out customer satisfaction surveys and implement action plans to improve service delivery.
- Coordinate corporate social responsibility (CSR) initiatives that enhance the hospital’s community impact and brand visibility.
Communication and External Relations
- Manage media and public relations for the Kisumu branch in alignment with corporate guidelines.
- Maintain positive relationships with clients, community leaders, regulators, and business partners.
Qualifications and Experience
- Bachelor’s degree in Healthcare Administration, Business Administration, Management, or related field.
- A Master’s degree in Healthcare Management or Business Administration (MBA) will be an added advantage.
- Minimum of 5 years’ progressive experience in hospital administration or operations management in a busy healthcare setting.
- Proven experience in financial management, HR oversight, and service delivery improvement.
- Strong understanding of healthcare laws, compliance standards, and hospital operations.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
interested applicant please, Click here to apply
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