Vacancy title:
Hostesses

[Type: FULL_TIME, Industry: Consulting, Category: Restaurant & Hospitality]

Jobs at:
Bridge Talent Management

Deadline of this Job:
Sunday, September 6 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Monday, August 24 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background

BridgeTalent Management is hiring on behalf of a prestigious hospitality client seeking top-tier talent to spearhead a highly anticipated opening. We're looking for exceptional professionals across Front of House and Culinary roles who bring strong technical expertise, operational excellence, and a passion for outstanding guest experiences.

HOSTESS

Job Purpose

The Hostess is responsible for creating a warm and professional first impression, welcoming guests, managing seating arrangements, coordinating reservations, and supporting smooth front-of-house operations.

Key Responsibilities

• Welcome and acknowledge guests promptly and professionally.
• Manage guest arrivals, reservations, and seating arrangements.
• Escort guests to their tables and provide menus.
• Maintain accurate reservation and guest information.
• Coordinate table allocation according to reservations, guest preferences, and operational requirements.
• Communicate effectively with waiters, supervisors, managers, and kitchen staff.
• Monitor guest flow and assist with managing waiting lists during busy periods.
• Provide accurate information about menus, facilities, services, and operating hours.
• Respond to guest requests and enquiries professionally.
• Handle guest concerns courteously and refer complex issues to management.
• Assist with coordinating special occasions, VIP arrivals, and guest preferences.
• Maintain a clean, organised, and welcoming reception area.
• Monitor table availability and communicate updates to the service team.
• Support front-of-house operations during busy periods.
• Maintain professional grooming, appearance, body language, and etiquette.
• Uphold the establishment's service standards and guest experience expectations.

Requirements

• Minimum 3 years' relevant front-of-house or hospitality experience, preferably in a 4- or 5-star hotel or high-end restaurant.
• Previous experience as a Hostess, Receptionist, Guest Relations Officer, or similar role is preferred.
• Excellent communication and interpersonal skills.
• Professional, confident, and welcoming personality.
• Strong organisational and multitasking skills.
• Ability to remain calm and professional in a busy environment.
• Excellent attention to detail and customer service orientation.
• Professional grooming and presentation.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Send your CV and cover letter, using the position you're applying for as the subject line (e.g., "Chef de Parties", "Barman").

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.

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