Role Objective

Our client is a hospitality chain requires a HR Intern to assist in daily operations, including recruitment, maintaining staff records, coordinating training, and managing employee relations. This role is designed to give hands-on experience in hospitality human resources while ensuring the hotel remains adequately staffed and compliant with labor laws.

Core Duties and Responsibilities

• Post job vacancies on hospitality job boards and social media; screen resumes for roles like waitstaff, housekeeping, and front desk.
• Schedule interviews between department heads and candidates.
• Assist in conducting "Hotel Induction" for new hires, covering hotel history, grooming standards, and service culture.
• Maintain up-to-date physical and digital files for all staff (contracts, IDs, and certifications).
• Assist in monitoring staff leave schedules (annual, sick, or maternity) to ensure departments are never understaffed.
• Oversee the issuance and return of staff uniforms and ID badges.
• Help organize training sessions
• Keep records of staff attendance at mandatory safety and compliance meetings.
• Assist in planning staff ceremonies and parties, and team-building activities.
• Act as a neutral point of contact for staff inquiries regarding payroll or company policies, escalating issues to the HR Manager when necessary.
• Any other duties as allocated.

Job Specifications and Qualifications

• Diploma or Bachelor’s Degree in Human Resource Management
• Proficient in Microsoft Suite .

Key Competencies

• High Integrity
• Excellent organizational and time management skills.
• Excellent Communication and Emotional Intelligence skills.
• Adaptability

• Post job vacancies on hospitality job boards and social media; screen resumes for roles like waitstaff, housekeeping, and front desk.
• Schedule interviews between department heads and candidates.
• Assist in conducting "Hotel Induction" for new hires, covering hotel history, grooming standards, and service culture.
• Maintain up-to-date physical and digital files for all staff (contracts, IDs, and certifications).
• Assist in monitoring staff leave schedules (annual, sick, or maternity) to ensure departments are never understaffed.
• Oversee the issuance and return of staff uniforms and ID badges.
• Help organize training sessions
• Keep records of staff attendance at mandatory safety and compliance meetings.
• Assist in planning staff ceremonies and parties, and team-building activities.
• Act as a neutral point of contact for staff inquiries regarding payroll or company policies, escalating issues to the HR Manager when necessary.
• Any other duties as allocated.

• Proficient in Microsoft Suite .
• High Integrity
• Excellent organizational and time management skills.
• Excellent Communication and Emotional Intelligence skills.
• Adaptability

• Diploma or Bachelor’s Degree in Human Resource Management