Job summary

In your role as HR Liaison Officer, you are an integral part of our core Operations Team at Umoja Fanisi. HR Field Liaison Officer serves as a communication link between Human Resources department and operations department in the field/branches and plays an integral role in the coordination of human resources activities.

Min Qualification:

Diploma

Experience Level:

Mid level

Experience Length:

3 years

Language Requirement:

English

Working Hours:

Full Time - 9 to 5

Applicant Location:

Kenya

Job descriptions & requirements

• Follow up 100% new overdue and help branch team to recover amounts from all the overdue clients at the branch you are deployed.
• Analyse and follow up on the overdue in the OPUS system
• Train all branch members on the techniques of delinquency management
• Conduct PSO trainings when need be
• Send reports to HOO stating the list of overdue clients visited and money collected.
• Train staff how to use the OPUS and HR systems and offer assistance were need be.
• Train new employees on the policies, benefits and how to enroll for them.
• Redirect employees to appropriate HR benefits and other benefits as per company policy.
• Assist employees with leave request questions i.e. Sick leave, maternity etc
• Prepare and monitor maternity leave documentation and process
• Monitor leave balances at branches
• Assist with new employee onboarding
• Performance evaluation; Assist managers with the performance management process including goal setting and completing. Three months reviews, probation and annual performance reviews.
• Build supervisor/employee relationships at branches
• Assist employees with HR or payroll related complaints
• Ensure exit forms and SACCO claim forms have been filled in, signed and all company documents have been handed in.
• Monitor compliance with required or other training completions.
• Identify employee training needs and share with the HR team
• Communicate with supervisors /management if employees that need contract renewals
• Assist with WIBA, report employee injuries and submit the necessary documents to HR for additional information related to work injuries.

COUNTRY:

Kenya

• Follow up 100% new overdue and help branch team to recover amounts from all the overdue clients at the branch you are deployed.
• Analyse and follow up on the overdue in the OPUS system
• Train all branch members on the techniques of delinquency management
• Conduct PSO trainings when need be
• Send reports to HOO stating the list of overdue clients visited and money collected.
• Train staff how to use the OPUS and HR systems and offer assistance were need be.
• Train new employees on the policies, benefits and how to enroll for them.
• Redirect employees to appropriate HR benefits and other benefits as per company policy.
• Assist employees with leave request questions i.e. Sick leave, maternity etc
• Prepare and monitor maternity leave documentation and process
• Monitor leave balances at branches
• Assist with new employee onboarding
• Performance evaluation; Assist managers with the performance management process including goal setting and completing. Three months reviews, probation and annual performance reviews.
• Build supervisor/employee relationships at branches
• Assist employees with HR or payroll related complaints
• Ensure exit forms and SACCO claim forms have been filled in, signed and all company documents have been handed in.
• Monitor compliance with required or other training completions.
• Identify employee training needs and share with the HR team
• Communicate with supervisors /management if employees that need contract renewals
• Assist with WIBA, report employee injuries and submit the necessary documents to HR for additional information related to work injuries.

• Delinquency management
• OPUS system usage
• HR systems usage
• Employee onboarding
• Performance management assistance
• Leave management
• HR and payroll complaint resolution
• Training delivery
• Communication
• Reporting
• WIBA reporting

• Diploma
• 3 years of experience
• Proficiency in English