HR Operations Specialist - Knowledge & Data Management
2026-03-30T07:42:01+00:00
Diageo
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FULL_TIME
Nairobi
Nairobi
00100
Kenya
Manufacturing
Human Resources, Business Operations, Admin & Office
2026-04-10T17:00:00+00:00
8
Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.
HR Operations Specialist - Knowledge & Data Management
Top Accountabilities:
- Own the HR Knowledge base and data quality for HR operations across EABL ensuring policies, SOPs, FAQ template are accurate current and easy to access.
- Develop and maintain structures and employee information on the HR portal and shared repositories, driving manager and employee self-service usage and consistent application of HR processes.
- Perform regular HR data quality checks in the core HR systems, resolving issues with process owners and improving integrity of employee and organisation data.
- Produce standard HR operations reports eg Power BI to supervise important measurements and insights (Volume, SLA, errors) and provide actionable insights.
- Act as the subject matter expert for the HRIS system collaborating with IT to implement system upgrades, enhancement and integration.
Qualifications:
A degree or equivalent experience in Human Resource or equivalent. Professional membership e.g IHRM, CIPD
Skills and Experience:
Work Experience: 3–5 years in a similar role.
Systems Proficiency: Previous experience using cloud-based HR Information Systems
Data & Analytics: Ability to analyze complex data sets and translate them into meaningful insights.
Problem Solving: Ability to trouble shoot and solve data and system queries.
Relationship building: Build relationships with a diverse range of internal and external partners and collaborators of different cultural backgrounds.
- Own the HR Knowledge base and data quality for HR operations across EABL ensuring policies, SOPs, FAQ template are accurate current and easy to access.
- Develop and maintain structures and employee information on the HR portal and shared repositories, driving manager and employee self-service usage and consistent application of HR processes.
- Perform regular HR data quality checks in the core HR systems, resolving issues with process owners and improving integrity of employee and organisation data.
- Produce standard HR operations reports eg Power BI to supervise important measurements and insights (Volume, SLA, errors) and provide actionable insights.
- Act as the subject matter expert for the HRIS system collaborating with IT to implement system upgrades, enhancement and integration.
- Work Experience: 3–5 years in a similar role.
- Systems Proficiency: Previous experience using cloud-based HR Information Systems
- Data & Analytics: Ability to analyze complex data sets and translate them into meaningful insights.
- Problem Solving: Ability to trouble shoot and solve data and system queries.
- Relationship building: Build relationships with a diverse range of internal and external partners and collaborators of different cultural backgrounds.
- A degree or equivalent experience in Human Resource or equivalent.
- Professional membership e.g IHRM, CIPD
JOB-69ca2949b9966
Vacancy title:
HR Operations Specialist - Knowledge & Data Management
[Type: FULL_TIME, Industry: Manufacturing, Category: Human Resources, Business Operations, Admin & Office]
Jobs at:
Diageo
Deadline of this Job:
Friday, April 10 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Monday, March 30 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.
HR Operations Specialist - Knowledge & Data Management
Top Accountabilities:
- Own the HR Knowledge base and data quality for HR operations across EABL ensuring policies, SOPs, FAQ template are accurate current and easy to access.
- Develop and maintain structures and employee information on the HR portal and shared repositories, driving manager and employee self-service usage and consistent application of HR processes.
- Perform regular HR data quality checks in the core HR systems, resolving issues with process owners and improving integrity of employee and organisation data.
- Produce standard HR operations reports eg Power BI to supervise important measurements and insights (Volume, SLA, errors) and provide actionable insights.
- Act as the subject matter expert for the HRIS system collaborating with IT to implement system upgrades, enhancement and integration.
Qualifications:
A degree or equivalent experience in Human Resource or equivalent. Professional membership e.g IHRM, CIPD
Skills and Experience:
Work Experience: 3–5 years in a similar role.
Systems Proficiency: Previous experience using cloud-based HR Information Systems
Data & Analytics: Ability to analyze complex data sets and translate them into meaningful insights.
Problem Solving: Ability to trouble shoot and solve data and system queries.
Relationship building: Build relationships with a diverse range of internal and external partners and collaborators of different cultural backgrounds.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Application Link:Click Here to Apply Now
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