Mini Group of Companies, is seeking to recruit experienced and dynamic Human Resource Officers (HRO) to join its team in Kisii and Naivasha.

Eleven Degrees Consulting Limited is a leading shared service company for the Mini Group of Companies, dedicated to providing innovative HR and business support solutions. We are committed to excellence and strive to deliver the highest quality of service to our clients through efficiency, professionalism, and teamwork.

Position Summary

Reporting to the Senior Human Resource Officer, the Human Resource Officer (HRO) will be responsible for overseeing day-to-day HR operations within their assigned region. The role includes managing recruitment, onboarding, performance management, employee relations, learning and development, HRIS administration, compliance, and policy implementation.

The position requires a proactive, people-oriented professional who can balance compliance, operational efficiency, and employee engagement within a fast-paced, labour-intensive environment.

Key Duties & Responsibilities

a) HR Operations & HRIS Management

• Maintain accurate and up-to-date employee records (digital and physical).
• Manage attendance, leave, and other HRIS records for all employees.
• Support the implementation and maintenance of the HR Information System (HRIS).
• Compile and submit monthly HR data and reports to headquarters.

b) Recruitment & Talent Acquisition

• Support recruitment for shop-floor and management-level positions in coordination with HQ.
• Conduct candidate shortlisting, interviews, and onboarding processes.
• Ensure all hiring and onboarding procedures comply with company policy and labour regulations.
• Manage induction and orientation programs for new employees.

c) Employee Relations & Industrial Relations

• Serve as the first point of contact for staff grievances, disciplinary matters, and welfare issues.
• Mediate and resolve workplace disputes in a fair and timely manner.
• Advise line managers on HR policies, disciplinary procedures, and CBA matters (where applicable).
• Promote a positive work culture through engagement and wellness initiatives.

d) Performance Management

• Support performance planning, appraisals, and development reviews for staff.
• Monitor employee performance and assist line managers in developing improvement plans.
• Maintain appraisal records and track completion rates across departments.

e) Training & Development

• Identify skill gaps and coordinate training, coaching, and learning initiatives.
• Maintain a regional training calendar and update training records.
• Evaluate training outcomes and report to the Senior HRO for continuous improvement.

f) Compliance & Policy Implementation

• Ensure full compliance with labour laws, company policies, and audit requirements.
• Enforce adherence to HR policies and procedures at branch level.
• Keep management updated on legislative changes affecting HR practices.

g) Payroll & Benefits Administration

• Verify attendance, overtime, and leave records for accurate payroll processing.
• Liaise with Finance and HR Assistants to ensure timely payroll submissions.
• Support administration of medical, NSSF, NHIF, and pension schemes.

h) Reporting & Analytics

• Prepare weekly and monthly HR reports including headcount, turnover, and disciplinary cases.
• Analyze HR data to identify trends and recommend action plans for improvement.

Qualifications & Experience

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• Certified Human Resource Professional (CHRP) or Higher National Diploma in HRM.
• At least 3 years’ experience managing HR operations in a unionized or labour-intensive environment.
• Working knowledge of Kenyan labour laws and HRMIS systems.
• Active IHRM membership is mandatory.

Key Skills & Competencies

• Strong interpersonal, communication, and negotiation skills.
• Excellent planning, coordination, and problem-solving abilities.
• High degree of integrity, confidentiality, and professionalism.
• Proven ability to handle multiple priorities and work independently.
• Sound decision-making and conflict resolution capabilities.

Key Performance Indicators (KPIs)

• Timely and accurate submission of HR reports.
• Compliance with HR policies and labour laws.
• Reduction in employee grievances and disciplinary cases.
• Employee engagement and retention rate.
• Performance appraisal completion rate.
• Accuracy of payroll and leave data.

• Maintain accurate and up-to-date employee records (digital and physical)
• Manage attendance, leave, and other HRIS records for all employees
• Support the implementation and maintenance of the HR Information System (HRIS)
• Compile and submit monthly HR data and reports to headquarters
• Support recruitment for shop-floor and management-level positions in coordination with HQ
• Conduct candidate shortlisting, interviews, and onboarding processes
• Ensure all hiring and onboarding procedures comply with company policy and labour regulations
• Manage induction and orientation programs for new employees
• Serve as the first point of contact for staff grievances, disciplinary matters, and welfare issues
• Mediate and resolve workplace disputes in a fair and timely manner
• Advise line managers on HR policies, disciplinary procedures, and CBA matters (where applicable)
• Promote a positive work culture through engagement and wellness initiatives
• Support performance planning, appraisals, and development reviews for staff
• Monitor employee performance and assist line managers in developing improvement plans
• Maintain appraisal records and track completion rates across departments
• Identify skill gaps and coordinate training, coaching, and learning initiatives
• Maintain a regional training calendar and update training records
• Evaluate training outcomes and report to the Senior HRO for continuous improvement
• Ensure full compliance with labour laws, company policies, and audit requirements
• Enforce adherence to HR policies and procedures at branch level
• Keep management updated on legislative changes affecting HR practices
• Verify attendance, overtime, and leave records for accurate payroll processing
• Liaise with Finance and HR Assistants to ensure timely payroll submissions
• Support administration of medical, NSSF, NHIF, and pension schemes
• Prepare weekly and monthly HR reports including headcount, turnover, and disciplinary cases
• Analyze HR data to identify trends and recommend action plans for improvement

• Strong interpersonal, communication, and negotiation skills
• Excellent planning, coordination, and problem-solving abilities
• High degree of integrity, confidentiality, and professionalism
• Proven ability to handle multiple priorities and work independently
• Sound decision-making and conflict resolution capabilities

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field
• Certified Human Resource Professional (CHRP) or Higher National Diploma in HRM
• At least 3 years’ experience managing HR operations in a unionized or labour-intensive environment
• Working knowledge of Kenyan labour laws and HRMIS systems
• Active IHRM membership is mandatory