Role Objective

Our client in the hospitality industry is seeking to recruit a competent and proactive Human Resource Officer to oversee and support core HR functions.

The role focuses on managing employee records, driving recruitment and onboarding processes, ensuring compliance with labor laws, and supporting effective workforce management within the organization.

Responsibilities or duties

• Maintain and regularly update employee records and HR information systems to ensure data accuracy and compliance.
• Coordinate end-to-end recruitment processes including job postings, candidate screening, interviewing, and selection.
• Prepare and issue HR documentation including employment contracts, confirmation letters, and official staff communication.
• Lead onboarding and induction programs to ensure smooth integration of new employees.
• Oversee staff attendance, leave management, and shift scheduling in coordination with departmental heads.
• Manage employee files and ensure proper documentation and record retention practices.
• Prepare and review payroll inputs including attendance, overtime, and leave data to ensure accuracy.
• Act as a point of contact for employee queries, providing guidance on HR policies and procedures.
• Support disciplinary and grievance handling processes, including documentation, investigations, and coordination of hearings.
• Support and ensure timely processing of statutory remittances including NSSF, SHA, and PAYE in compliance with regulations.
• Coordinate staff training, performance management activities, and employee engagement initiatives.
• Ensure adherence to company HR policies, procedures, and Kenyan labor laws.
• Generate HR reports and provide insights to support decision-making.
• Contribute to continuous improvement of HR processes and systems.
• Undertake any other HR-related duties as assigned.

Qualifications or requirements (e.g., education, skills)

• Diploma or Bachelor’s degree in Human Resource Management.
• Proficiency in Microsoft Office Suite.
• High level of emotional intelligence and interpersonal skills.
• Strong integrity and confidentiality standards.
• Excellent organizational and coordination abilities.
• Strong problem-solving and decision-making skills.

Experience needed

At least 1 year HR experience (experience in a hospitality environment is an added advantage)

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Knowledge of Kenyan labour laws and HR best practices

• Maintain and regularly update employee records and HR information systems to ensure data accuracy and compliance.
• Coordinate end-to-end recruitment processes including job postings, candidate screening, interviewing, and selection.
• Prepare and issue HR documentation including employment contracts, confirmation letters, and official staff communication.
• Lead onboarding and induction programs to ensure smooth integration of new employees.
• Oversee staff attendance, leave management, and shift scheduling in coordination with departmental heads.
• Manage employee files and ensure proper documentation and record retention practices.
• Prepare and review payroll inputs including attendance, overtime, and leave data to ensure accuracy.
• Act as a point of contact for employee queries, providing guidance on HR policies and procedures.
• Support disciplinary and grievance handling processes, including documentation, investigations, and coordination of hearings.
• Support and ensure timely processing of statutory remittances including NSSF, SHA, and PAYE in compliance with regulations.
• Coordinate staff training, performance management activities, and employee engagement initiatives.
• Ensure adherence to company HR policies, procedures, and Kenyan labor laws.
• Generate HR reports and provide insights to support decision-making.
• Contribute to continuous improvement of HR processes and systems.
• Undertake any other HR-related duties as assigned.

• Proficiency in Microsoft Office Suite.
• High level of emotional intelligence and interpersonal skills.
• Strong integrity and confidentiality standards.
• Excellent organizational and coordination abilities.
• Strong problem-solving and decision-making skills.

• Diploma or Bachelor’s degree in Human Resource Management.
• At least 1 year HR experience (experience in a hospitality environment is an added advantage)
• Knowledge of Kenyan labour laws and HR best practices