The Company

Established in 1989, Sight and Sound {K} Limited a leading collaboration solution provider, with expertise ranging from solution consultation, solution design, installation, and integration of Videoconferencing solutions, Audio Visual solutions, and integrated solutions such as information technology and audio visual.

Key Responsibilities

System Administrator

System Troubleshooting & Maintenance:

• End-to-end support of the biometric identity system, including field devices, data collection, and backend processing.
• Diagnose and resolve issues across hardware, software, and network layers.
• Ensure high availability and performance of the AFIS (Automated Fingerprint Identification System).

Database Management:

• Administer and optimize Oracle and PostgreSQL databases.
• Ensure data integrity, security, and efficient biometric matching

Production Support:

• Collaborate with the local production team responsible for ID document manufacturing.
• Ensure seamless integration between biometric data and ID card production systems.

Customer Relationship & Communication:

• Act as the primary technical interface with the customer.
• Provide regular updates, incident reports, and performance metrics to the HQ team in France.
• Facilitate coordination between local operations and HQ directives.

Team Engagement & Leadership:

• Motivate and guide the local technical team.
• Promote best practices and ensure alignment with HQ standards.
• Foster a collaborative and proactive work environment.

Required Qualifications

Education & Technical Skills:

• Degree in IT, Computer Science, or related field.
• Strong background in systems, networks, databases, and cybersecurity.
• Hands-on experience with Oracle and PostgreSQL.
• Master Linux and Windows administration and Active Directory.
• Familiarity with biometric systems and AFIS platforms is a plus.

Experience:

• Minimum 5 years in IT operations or system integration.
• Experience in production environments, preferably in identity or document issuance.
• Proven track record of working in customer-facing roles.

• End-to-end support of the biometric identity system, including field devices, data collection, and backend processing.
• Diagnose and resolve issues across hardware, software, and network layers.
• Ensure high availability and performance of the AFIS (Automated Fingerprint Identification System).
• Administer and optimize Oracle and PostgreSQL databases.
• Ensure data integrity, security, and efficient biometric matching
• Collaborate with the local production team responsible for ID document manufacturing.
• Ensure seamless integration between biometric data and ID card production systems.
• Act as the primary technical interface with the customer.
• Provide regular updates, incident reports, and performance metrics to the HQ team in France.
• Facilitate coordination between local operations and HQ directives.
• Motivate and guide the local technical team.
• Promote best practices and ensure alignment with HQ standards.
• Foster a collaborative and proactive work environment.

• Strong background in systems, networks, databases, and cybersecurity.
• Hands-on experience with Oracle and PostgreSQL.
• Master Linux and Windows administration and Active Directory.
• Familiarity with biometric systems and AFIS platforms is a plus.

• Degree in IT, Computer Science, or related field.