BM Security was founded by the late senior assistant commissioner of Police Bob Morgan in 1984. With our vast experience, BM Security has built a reputation of professionalism in providing a range of Security solutions to the Corporate, Banking and Diplomatic sectors. BM operates a national network coordinated by our state of the art control centre in Nai...

KEY DUTIES AND RESPONSIBILITIES:

• Provide first-level technical support to staff on hardware, software, network, and system-related issues.
• Assist in installation, configuration, and maintenance of computer hardware, operating systems, and software applications.
• Support network administration activities including connectivity troubleshooting and user account management.
• Assist in maintaining IT inventory, asset registers, and equipment records.
• Perform routine system checks and report any abnormalities or security concerns.
• Support data backup, recovery, and cyber security initiatives.
• Assist in the setup and maintenance of printers, scanners, CCTV systems, biometric devices, and other ICT equipment.
• Help in documenting ICT procedures, user guides, and technical reports.
• Support software testing, upgrades, and implementation of new systems.
• Participate in ICT projects and digital transformation initiatives as assigned.
• Ensure adherence to IT policies, procedures, and information security requirements.
• Carry out any other duties assigned by the supervisor from time to time.

Education:

Degree or Diploma in computer science, Information Technology, Information Systems, Networking and Telecommunications or a related field.

Skills:

Basic knowledge of computer hardware installation, maintenance and troubleshooting, Windows and Linux operating systems, networking concepts (LAN, WAN, TCP/IP, Wi-Fi, routers and switches), Microsoft Office Suite, database and data management, software installation and updates, cyber security best practices, IT support/ helpdesk processes, cloud technologies and collaboration tools, with familiarity in CCTV, biometric systems, printers and other IT peripherals being an added advantage.

• Provide first-level technical support to staff on hardware, software, network, and system-related issues.
• Assist in installation, configuration, and maintenance of computer hardware, operating systems, and software applications.
• Support network administration activities including connectivity troubleshooting and user account management.
• Assist in maintaining IT inventory, asset registers, and equipment records.
• Perform routine system checks and report any abnormalities or security concerns.
• Support data backup, recovery, and cyber security initiatives.
• Assist in the setup and maintenance of printers, scanners, CCTV systems, biometric devices, and other ICT equipment.
• Help in documenting ICT procedures, user guides, and technical reports.
• Support software testing, upgrades, and implementation of new systems.
• Participate in ICT projects and digital transformation initiatives as assigned.
• Ensure adherence to IT policies, procedures, and information security requirements.
• Carry out any other duties assigned by the supervisor from time to time.

• Basic knowledge of computer hardware installation, maintenance and troubleshooting
• Windows and Linux operating systems
• Networking concepts (LAN, WAN, TCP/IP, Wi-Fi, routers and switches)
• Microsoft Office Suite
• Database and data management
• Software installation and updates
• Cyber security best practices
• IT support/ helpdesk processes
• Cloud technologies and collaboration tools
• Familiarity in CCTV, biometric systems, printers and other IT peripherals

• Degree or Diploma in computer science, Information Technology, Information Systems, Networking and Telecommunications or a related field.