AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.

Mission Description

• Analyze and profile client accounts based on performance, value and potential and generate periodic reports
• Determine the crucial needs of key clients and ensure that they receive first-class customer care and service
• Develop a strategy for managing key accounts and ensure its implementation
• Conduct regular customer satisfaction surveys and make necessary improvements for key accounts
• Develop pricing structures for key clients
• Resolve disputes and maintain client relationships to promote client retention
• Conduct account reviews
• Analyze and adapt new strategies to react to changing business trends
• Conduct client visits based on target prospects.
• Generate weekly sales reports and submit to management.
• Supports in conceptualizing and providing solutions.
• Manage client relationships (Internal and External)

Profile

• Bachelor's degree in Sales and Marketing.
• 5 years of experience in Logistics Industry.

• Analyze and profile client accounts based on performance, value and potential and generate periodic reports
• Determine the crucial needs of key clients and ensure that they receive first-class customer care and service
• Develop a strategy for managing key accounts and ensure its implementation
• Conduct regular customer satisfaction surveys and make necessary improvements for key accounts
• Develop pricing structures for key clients
• Resolve disputes and maintain client relationships to promote client retention
• Conduct account reviews
• Analyze and adapt new strategies to react to changing business trends
• Conduct client visits based on target prospects.
• Generate weekly sales reports and submit to management.
• Supports in conceptualizing and providing solutions.
• Manage client relationships (Internal and External)

• Bachelor's degree in Sales and Marketing.
• 5 years of experience in Logistics Industry.